Fire and rescue services
Call 110.
Medical emergencies
Call 110.
In Colombo, you can also call (+94 11) 269 1111.
Police
Call 118 or 119 or go to your local police station.
Tourist police
Call (+94 11) 242 1052 or (+94 11) 238 2209.
We advise:
Exercise a high degree of caution in Sri Lanka due to the threat of public demonstrations and security risks.
Call 110.
Call 110.
In Colombo, you can also call (+94 11) 269 1111.
Call 118 or 119 or go to your local police station.
Call (+94 11) 242 1052 or (+94 11) 238 2209.
We advise:
Exercise a high degree of caution in Sri Lanka due to the threat of public demonstrations and security risks.
Exercise a high degree of caution in Sri Lanka.
Exercise a high degree of caution in Sri Lanka due to the threat of public demonstrations and security risks.
Full travel advice: Safety
Full travel advice: Health
Full travel advice: Local laws
Full travel advice: Travel
Full travel advice: Local contacts
There is an ongoing risk of terrorist attacks in Sri Lanka. Terrorists may target areas popular with foreigners and tourists, including in regional and coastal towns.
The ongoing conflict in the Middle East could lead to an increased threat of attacks against Israeli interests in other regions.
Terrorism is a threat worldwide.
Terrorism can occur anywhere at any time. Be alert to possible threats. Take official warnings seriously. Terrorists may target areas popular with foreigners and/or visited by tourists.
To reduce your risk of being involved in a terrorist attack:
A terrorist attack on 21 April 2019 targeted prominent hotels and churches in the cities of Colombo, Negombo and Batticaloa. Over 250 people were killed, and more than 450 injured.
When you're travelling:
More information:
Public demonstrations can occur throughout Sri Lanka and may become violent. Tear gas and water cannons may be used.
Demonstrations can lead to disruptions to traffic and public transport. Follow the advice of local authorities and monitor the media for updates.
Public emergencies can be declared, and curfews imposed at short notice. Carry relevant travel and photo identification documents with you at all times.
To stay safe during periods of unrest:
If you're detained, ask to contact the Australian High Commission (see 'Local contacts')
Security forces are visible, particularly in the Northern and Eastern provinces.
Military and police have wide-ranging powers and may:
Authorities may apply travel restrictions for foreigners without notice.
More information:
Marked and unmarked minefields and unexploded weapons remain in some areas. Most are in the Northern and Eastern Provinces. Most of the Eastern Province has been cleared but some isolated areas remain uncleared.
There are marked and unmarked minefields and unexploded weapons in the Northern Province and parts of the Eastern Province. Stay on main roads. Pay close attention to landmine warning signs.
Pickpocketing, bag snatching, and other petty crime are risks. Be careful of theft in crowds and these locations:
Avoid unlit areas and places away from crowds, including city streets, village lanes and beaches.
Crimes can include:
To protect yourself:
Be alert to the potential risks around drink spiking and methanol poisoning through consuming alcoholic drinks. See our advice on partying safely while overseas.
Women may experience:
It's rare for people who commit these crimes to be successfully prosecuted by the law.
Take care in:
More information:
Scams and fraud are a problem, such as:
Ask your credit card provider how to prevent credit card fraud.
You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you're connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth.
Social media can also be risky in destinations where there are social or political tensions or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media.
More information:
Kidnapping can happen anywhere, anytime, including in destinations that are typically at lower risk.
The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers.
More information:
Be alert to the potential risks around drink spiking and methanol poisoning through consuming alcoholic drinks. See our advice on partying safely while overseas.
Get urgent medical attention if you think you or someone else has been drugged.
Methanol can be used in unregulated alcohol production to lower costs. Methanol is highly toxic. As little as one shot can be fatal. Act quickly if you suspect you, or someone you're travelling with, has been poisoned. Urgent medical attention could save your life or save you from permanent disability. Report suspected cases of methanol poisoning to the police.
More information:
Transport and tour operators don't always follow safety and maintenance standards. This includes adventure activities, such as water sports.
If you plan to do an adventure activity:
If proper safety equipment isn't available, use another provider.
Swimming conditions at some beaches are unsafe, and there can be strong rips.
Lifesaving services are rare and not to the same standard as Australia.
Take appropriate precautions.
Saltwater crocodiles are present in some locations in Sri Lanka, and fatal attacks have occurred. Ask for local advice, and don't swim in rivers or lagoons.
Sri Lanka experiences severe weather, including flooding and landslides.
Tsunamis can occur. There is minimal tsunami evacuation route signage, and many tsunami warning towers are not operational.
If there is a tsunami:
The monsoon season is from:
Flooding and landslides are frequent.
If a natural disaster occurs:
More information:
Ensure you have comprehensive travel insurance.
Your policy needs to cover all overseas medical costs, including medical evacuation. The Australian Government won't pay for these costs.
If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.
If you're not insured, you may have to pay many thousands of dollars up-front for medical care.
Confirm:
Consider your physical and mental health before you travel, especially if you have an existing medical condition. Mental health services in Sri Lanka are limited.
See your doctor or travel clinic to:
Do this at least 8 weeks before you leave.
If you have immediate concerns for your welfare or the welfare of another Australian, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your nearest Australian Embassy, High Commission or Consulate to discuss counselling hotlines and services available in your location.
More information:
Import delays may impact your ability to access some medicines.
Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.
If you plan to bring medication, check if it's legal in Sri Lanka. Take enough legal medicine for your trip. Consider bringing an extra supply in case your trip is unexpectedly extended.
Carry a copy of your prescription or a letter from your doctor stating:
More information:
Dengue fever is a risk in Sri Lanka. Outbreaks of dengue occur in all regions of Sri Lanka.
The risk of insect-borne illnesses increases during the wetter months. This is December to March in the northeast and May to October in the southwest.
If you have a fever, seek medical attention.
Refer to the Ministry of Health's Epidemiology Unit for the latest information on dengue cases in Sri Lanka.
Outbreaks of other insect-borne diseases often occur, including:
To protect yourself from disease:
Foodborne, waterborne and other infectious diseases sometimes occur, including:
To protect yourself:
Get medical advice if you have a fever or diarrhoea.
Rabies is found in animals in Sri Lanka. Rabies is fatal without immediate treatment. Avoid dogs, monkeys and bats. Seek medical help straight away if an animal bites or scratches you.
More information:
Medical services and care in Colombo are below Australian standards. Outside of Colombo, facilities are extremely limited, especially for mental health and emergency services.
Mental health services are limited and below Australian standards.
Private hospitals will ask you to pay a deposit or prove you have insurance coverage before treating you. Public general hospitals are free for Sri Lankan nationals. Foreigners will need to pay for any treatments received at public general hospitals.
Facilities are limited for scuba-diving injuries. Sri Lanka's only operational decompression chamber is at the Sri Lanka Navy Base in Trincomalee.
If you become seriously ill or injured, you'll need to be evacuated to a place with better facilities. Medical evacuation can be very expensive.
Legal proceedings in Sri Lanka are often lengthy. You may not be permitted to depart the country while legal proceedings are ongoing, and this may also apply when you are the victim of a crime.
In certain cases, Sri Lankan law permits:
Public Emergencies can be declared, and curfews imposed at short notice.
You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.
If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter. But we can't get you out of trouble or out of jail.
Penalties for carrying or using illegal drugs are severe and include the death penalty.
More information:
Authorities may apply the death penalty for murder or rape.
The legal drinking age is 21 years.
Always carry official photo ID. If you don't, authorities may detain you.
In Sri Lanka it's illegal to:
You must not take photos, record video or operate a drone in High-Security Zones (HSZ), including:
Some HSZs may not be signposted.
It's illegal to mistreat Buddhist images, including:
You must have legal authorisation to export certain items, such as antiquities. Contact the Sri Lankan Department of Archaeology for details.
More information:
Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.
More information:
Standards of dress and behaviour are conservative in Sri Lanka. Respect religious traditions and objects. Take care not to offend.
Respect local restrictions and observances around religious holidays.
Full moon (Poya) days are celebrated once a month. Authorities ban the sale and purchase of alcohol and fresh meat on these days.
Seek local advice before you take photos of places of worship and nearby areas. You may cause offence.
Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering.
To enter Sri Lanka, you'll need a visa in the form of an Electronic Travel Authorisation (ETA). You should do this before you travel, as there are limited facilities to obtain an ETA on arrival at Colombo's Bandaranaike International Airport.
If you engage in activities that breach your visa conditions, authorities could detain or deport you.
Entry and exit conditions can change. You need to complete a Digital Arrival & Departure Card, three days prior to travel.
Contact the High Commission of Sri Lanka for details about visas, currency, customs and quarantine rules.
Pay close attention to the date your visa expires. You could receive a large fine if you overstay your visa.
If you're travelling from a country with yellow fever or cholera you need to present evidence that you've received the relevant immunisations.
You need a yellow fever vaccination certificate even if you've only transited through an affected country. This rule applies for the 9 days before you enter Sri Lanka. Babies under one year old are exempt.
Border authorities and airlines may request evidence of immunisations. All travellers should carry proof of vaccination status in English.
Find out about returning to Australia after exposure to yellow fever.
More information:
Some countries won't let you enter unless your passport is valid for 6 months after you plan to leave that country. This can apply even if you're just transiting or stopping over.
Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.
You can end up stranded if your passport is not valid for more than 6 months.
The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting a new passport.
Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.
Some people may try to trick you into giving them your passport. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government as soon as possible:
Although Australian passports comply with international standards for sex and gender, we can't guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest embassy, high commission or consulate of your destination before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers.
More information:
The local currency is the Sri Lankan Rupee (LKR).
You can change Australian dollars for LKR at:
Most major towns and cities have ATMs. Some ATMs don't accept international cards.
You can withdraw cash from Visa and MasterCard cards at most major banks.
Hotels and major shops will accept credit cards.
Before you travel, ask your bank if your cards will work in Sri Lanka.
Check your statements, as credit card fraud and card-skimming occur.
You must get approval from the Ministry of Defence to:
Limit travel in High Security Zones and near military and government installations.
Be ready to present your approval documents at roadblocks and checkpoints.
To drive in Sri Lanka, you need either:
To apply for a local licence, you must pay the fee and provide:
If you drive without an IDP or Sri Lankan driver's licence, you may not be covered by your travel or vehicle insurance.
Demonstrations in Sri Lanka can lead to disruptions to traffic and public transport.
Driving in Sri Lanka is hazardous. Road accident injuries and deaths are common.
Driving standards are poor. Vehicles aren't well maintained.
If you plan to drive in Sri Lanka:
More information:
Ask your travel insurer if your policy covers you when riding a motorbike.
Always wear a helmet.
If you have a local SIM card, ridesharing apps are available in major cities. However, vehicle standards vary.
Demonstrations in Sri Lanka can lead to disruptions to public transport.
Safety standards on buses and trains may be lower than in Australia.
There are a high number of road deaths and injuries, especially on intercity buses. There have also been fatal accidents on Sri Lankan railways in recent years.
Take care of your belongings because theft occurs. See Safety
More information:
Piracy occurs in the coastal areas of Sri Lanka.
Get piracy reports from the International Maritime Bureau.
Commercial passenger flights are operating with regular connections to Australia. Flight schedules may change at short notice.
Allow additional time to clear security formalities and be ready to present travel documents at checkpoints.
Curfews and other security measures could affect domestic travel, including flights.
DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.
Check Sri Lanka's air safety with the Aviation Safety Network.
More information:
Depending on what you need, contact your:
Call 110.
Call 110.
In Colombo, you can also call (+94 11) 269 1111.
Call 118 or 119 or go to your local police station.
Call (+94 11) 242 1052 or (+94 11) 242 1451.
Always get a police report when you report a crime.
Your insurer should have a 24-hour emergency number.
Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.
For consular assistance, contact the Australian High Commission in Colombo.
21, Srimath R. G. Senanayake Mawatha (formerly Gregory's Road)
Colombo 7, Sri Lanka
Phone: (+94 11) 246 3200
Fax: (+94 11) 268 6453
Email: consular.colombo@dfat.gov.au
Website: srilanka.embassy.gov.au
X: Australia in Sri Lanka
Facebook: Australia in Sri Lanka
Check the High Commission website for details about opening hours and any temporary closures.
In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:
Be the first to know official government advice when travelling.