Fire and rescue services
Call 999.
Medical emergencies
Call 999 or go to the hospital.
Police
Call 999.
We continue to advise:
Do not travel to South Sudan, including Juba, due to the dangerous security situation and the threat of armed conflict.
Call 999.
Call 999 or go to the hospital.
Call 999.
We continue to advise:
Do not travel to South Sudan, including Juba, due to the dangerous security situation and the threat of armed conflict.
Do not travel to South Sudan.
Do not travel to South Sudan, including Juba, due to the dangerous security situation and the threat of armed conflict.
See Safety
Full travel advice: Safety
Full travel advice: Health
Full travel advice: Local laws
Full travel advice: Travel
Full travel advice: Local contacts
We continue to advise do not travel to South Sudan. If you travel to South Sudan, despite our advice, be highly vigilant, monitor security developments closely and abide by any imposed curfews. You should also:
Lack of law and order across the country is a serious threat, the security situation is volatile and could deteriorate with little warning, including in Juba. Thousands of people have been killed in South Sudan since violence began in December 2013. Intercommunal violence and fighting between armed groups continue across the country. Border areas are especially dangerous.
There's a serious risk of attacks on civilians. National or international events could prompt attacks on foreigners. Due to the extremely volatile security environment, South Sudan remains a dangerous operating environment for aid workers.
With little warning, local authorities can impose:
Juba airport may close or be inaccessible, flights could be suspended and routes in and out of the country may be closed with little notice. The main road connecting Juba to Uganda is highly dangerous.
South Sudan is currently experiencing an influx of people fleeing conflict in neighbouring Sudan. This may contribute to further instability.
Public protests and events that draw large groups of people can turn violent.
To protect yourself during periods of unrest:
If civil unrest or conflict happens, shelter indoors and stay off the streets.
More information:
Attacks could occur anywhere at any time.
Security at official facilities is high. Terrorists may look for easier targets, such as housing compounds.
Terrorists may target places popular with travellers, including tourist areas, hotels, clubs, restaurants and bars. Airports, bus stations and other transport hubs are also possible targets.
Other possible targets include:
If despite our advice, you are in South Sudan, be alert to possible threats and report any suspicious behaviour or items to police.
Carefully plan your activities and reconsider travelling to places known to be terrorist targets.
To protect yourself from terrorism:
If there's an attack, leave the affected area immediately if it's safe to do so.
Stay away from affected areas due to the risk of secondary attacks.
Terrorism is a threat worldwide.
More information:
Violent crime is widespread and can happen at any time of the day. Armed robbery, including ambush and roadside crime, is common.
Murder, shootings, home invasions, armed robbery, carjacking and sexual assault are common throughout South Sudan, including in Juba.
Gun crime happens frequently and may include:
Petty crime is common and can include:
Criminals are often armed and there's been an increase in the number of crimes involving guns.
There's no official government curfew in Juba but this can change at short notice. Most embassies and international organisations have a self-imposed curfew. The time varies depending on local events.
If, despite our advice, you travel to South Sudan:
HIV/AIDS is common. If you're a victim of rape or violent crime, seek immediate medical assistance outside of South Sudan as availability of HIV prophylaxis and psychosocial support may be limited.
You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you’re connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth.
Social media can also be risky in destinations where there are social or political tensions, or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media.
More information:
Kidnapping occurs across the world with political, ideological, and criminal motives. Foreigners, including Australians, have been kidnapped overseas whilst travelling. Kidnaps can happen anywhere, anytime, including in destinations that are typically at lower risk.
Violent crime is widespread in South Sudan and kidnappings are common. Kidnappers mainly target workers in the oil and aid sectors working in remote and contested areas.
If, despite our advice, you travel to an area with a high risk of kidnapping, our ability to provide consular assistance in these destinations will be limited.
To reduce the risk of kidnapping:
The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers. Ransom payments to kidnappers have funded further terrorist attacks and criminal activity. Paying a ransom to terrorist groups will likely break Australian counter-terrorism financing laws.
More information:
South Sudan experiences natural disasters and severe weather, including:
If, despite our advice, you travel to South Sudan and a natural disaster occurs:
Flooding often occurs in South Sudan, particularly during the rainy season from July to November.
Floods can lead to shortages of drinking water and food. Transport and communication infrastructure can also be damaged.
You're still at risk of waterborne disease after the floodwaters recede.
Northern areas of South Sudan often experience high temperatures. During the hottest months of the year, the temperature can be higher than 50˚C.
Sandstorms, drought and dust storms can occur.
More information:
Get comprehensive travel insurance before you leave. Your policy needs to cover all overseas medical costs, including medical evacuation. The Australian Government won't pay for these costs.
You'll need a specific insurance policy that covers travel to high-risk destinations. Most Australian policies won't cover you for South Sudan.
If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.
If you're not insured, you may have to pay many thousands of dollars up-front for medical care.
Confirm:
Consider your physical and mental health before you travel, especially if you have an existing medical condition.
See your doctor or travel clinic to:
Do this at least 8 weeks before you leave.
If you have immediate concerns for your welfare, or the welfare of someone you know, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your nearest Australian Embassy, High Commission or Consulate to discuss counselling hotlines and services available in your location.
More information:
If you plan to bring medication, check if it's legal in South Sudan. Take enough legal medication for your trip.
Carry a copy of your prescription or a letter from your doctor stating:
More information:
The risk of polio in South Sudan is high.
Make sure you've completed a primary course of polio vaccination and get a booster dose before you travel.
If you're unsure, check with your doctor at least 8 weeks before you travel.
Yellow fever is widespread in South Sudan. Yellow fever is a potentially fatal virus spread by mosquitoes. It's prevented by vaccination. Get vaccinated before you travel.
Find out about re-entering Australia after exposure to yellow fever.
More information:
Malaria is common throughout the year across South Sudan.
Other insect-borne diseases occur, including:
To protect yourself from disease:
Get medical advice if you have a fever, muscle pain, rash or severe headache.
Monkeypox is endemic in South Sudan, according to WHO. Monkeypox is transmitted to humans from animals, usually monkeys, rodents, and squirrels.
In areas where Monkeypox occurs, avoid:
More information:
HIV/AIDS is common. Take steps to reduce your risk of exposure to the virus.
If you're a victim of rape or violent crime, seek immediate medical assistance outside of South Sudan.
Waterborne, foodborne, parasitic and other infectious diseases are common. These include:
Serious outbreaks sometimes occur. Outbreaks of cholera in Juba and other locations have occurred.
To protect yourself from illness:
Get medical advice if you have a fever or diarrhoea.
Medical facilities are basic in Juba and extremely limited elsewhere.
Specialised doctors, surgeons and operating facilities are inadequate in Juba and don't exist elsewhere.
You'll need to pay cash up-front before doctors and hospitals will treat you.
If you become seriously ill or injured, you'll need to be evacuated to another country with better facilities. Medical evacuation can be very difficult to arrange. Air ambulances aren't available at short notice. Juba airport is closed after dark.
You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.
If you are arrested or detained, ask police or prison officials to notify the Australian Embassy in Addis Ababa immediately. The Australian Government will do what it can to help you under our Consular Services Charter. But we can't get you out of trouble or out of jail.
Penalties for drug offences are severe and may include the death penalty.
More information:
Legal proceedings can be lengthy and ineffective. Be aware of your rights and responsibilities.
Seek professional advice if you do anything that involves local legal matters. This is especially the case for family law matters, including:
Penalties for criminal offences can include:
It is illegal to take any photos without a permit from the Ministry of Information. This includes photos taken with a mobile phone.
Same-sex relationships are illegal in South Sudan and may lead to severe punishment, including lengthy jail terms. Discrimination based on sexual orientation is widespread and may lead to harassment by the public and police. LGBTQIA+ travellers should carefully consider the risks of travelling to South Sudan.
More information:
Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.
More information:
South Sudan recognises dual nationality but considers its dual citizens as South Sudanese first.
This limits the consular services we can give if you're arrested or detained. You may not be allowed to tell us of your situation.
Officials have previously stopped some dual nationals from leaving South Sudan.
More information:
Conservative standards of dress and behaviour are expected in South Sudan, especially in rural areas.
Same-sex relationships are illegal and may lead to harassment by the public and police. LGBTQIA+ travellers should carefully consider the risks of travelling to South Sudan. Avoid public displays of affection.
Take care not to offend. If in doubt, seek local advice.
Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering.
If, despite our advice, you plan to travel to South Sudan, you need to get a visa issued in advance. You won't be allowed to enter the country without one. To get an Department of e-Visa and Immigration Services.
Entry and exit conditions can change at short notice. Contact the nearest South Sudanese embassy or consulate for details about visas, currency and customs.
To enter South Sudan you may be required to show a copy of your COVID-19 vaccination certificate.
The airport at Juba and all land border points can close with little or no warning. Juba Airport is closed after dark.
Check with your security provider for up-to-date information and security assessments on entry points to South Sudan.
Ensure your ID and travel documents and those of your travelling family members are up to date and kept securely. This includes passports.
There may be significant delays in obtaining records locally, including certificates of birth, death or marriage. There are limited postal services and internet outside of Juba and limited courier services. Allow sufficient time when trying to obtain records locally or for processing travel documentation, including visas.
You'll need a valid yellow fever vaccination certificate to enter South Sudan.
Find out about returning to Australia after exposure to yellow fever.
More information:
Arriving travellers may be screened at Juba International Airport and some land entry points to South Sudan.
Border officials may scrutinise the travel documents of dual nationals. This may lead to delays at the airport. Previously, officials have stopped some dual nationals from leaving.
South Sudan requires you to have at least five blank pages in your passport on arrival.
Some countries won't let you enter unless your passport is valid for 6 months after you plan to leave that country. This can apply even if you're just transiting or stopping over.
Some foreign governments and airlines apply the rule inconsistently. You may receive conflicting advice from different sources.
You can end up stranded if your passport is not valid for more than 6 months.
The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting a new passport.
Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.
Some people may try to trick you into giving them your passport. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government as soon as possible:
Although Australian passports comply with international standards for sex and gender, we can’t guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest embassy, high commission or consulate of your destination before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers.
More information:
The local currency is the South Sudanese Pound (SSP).
South Sudan is a cash-based society.
Credit and debit cards, traveller's cheques and cash cards are generally not accepted. ATMs are scarce and often unreliable.
You'll need to pay cash in local currency or US dollars dated 2017 onwards for all purchases, including hotel bills.
Landmines and unexploded remnants of war are a danger throughout South Sudan.
Use only main roads and paths marked as cleared by a competent de-mining authority.
Road travel is very dangerous due to poor road conditions and the security environment.
Hazards include:
Police presence on roadways outside major towns is limited. Traffic police are poorly trained.
Local drivers regularly ignore traffic signals, and traffic accidents are common.
Road conditions deteriorate during the wet season from July to November.
Highways and other roads may become impassable and some parts of the country can become inaccessible for months.
Roadblocks, official and unofficial armed checkpoints are common throughout South Sudan, including in Juba and especially after dark. Approach all vehicle checkpoints with caution.
Diplomatic, UN and NGO drivers have been stopped and harassed at checkpoints.
There are regular reports of money being demanded from drivers and passengers at these checkpoints.
If despite our advice, you need to drive in South Sudan:
More information:
Avoid public transport.
Many vehicles are badly maintained. Driving standards can be poor.
DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.
Check South Sudan's air safety profile with the Aviation Safety Network.
More information:
Depending on what you need, you should contact your:
Call 999.
Call 999 or go to the hospital.
Call 999 or 777.
Always get a police report when you report a crime.
Your insurer should have a 24-hour emergency number.
Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.
Australia doesn't have an embassy or consulate in South Sudan. For consular assistance, contact the Australian Embassy in Addis Ababa, Ethiopia.
The security situation and other factors mean the Australian Government's ability to provide consular services in South Sudan is extremely limited.
Turkish compound (off Cape Verde Street)
Bole Subcity, Woreda 3
PO Box 3715
Addis Ababa, Ethiopia
Phone: +251 11 6672651 / 6672652 / 6672693 / 6672694
Email: Consular.AddisAbaba@dfat.gov.au
Website: ethiopia.embassy.gov.au
Facebook: @AusEmb.ET
Twitter: @AusEmbET
Check the Embassy website for details about opening hours and any temporary closures.
In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:
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