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Travel insurance

​​​​​​​​​​​​​​​​​​​Why get travel insurance?

Travellers without travel insurance are personally liable for covering any medical and associated costs they incur. The Australian Government won't pay for your medical treatment overseas or medical evacuation to Australia or a third country.

Get full cover

You should make sure your travel insurance covers all medical expenses for injury or illness, as well as theft of valuables, damage to baggage and cancellations or interruptions to flight plans.

Your family may foot the bill

If you are uninsured, you (or your family) are personally responsible for covering any medical or other costs resulting from unexpected incidents or accidents.

Accidents happen

Accidents can happen to anyone, and medical costs overseas can reach hundreds of thousands of dollars. Australians have faced financial hardship to cover these costs when things go wrong.

Jenny's story

Jenny* (18) was nightclubbing with friends in Bali when she became ill after drinking a cocktail. Her friends recognised the symptoms of methanol poisoning and rushed her to hospital.

Fortunately Jenny recovered after two weeks of care, but because she had been drinking alcohol and was under the legal age to drink cocktails in Bali (21), her insurer refused to pay her claim. Her cash-strapped family had to sell their car to pay the $25,000 in medical expenses.

Read more stories

CHOICE Buying guide

The Department of Foreign Affairs and Trade has teamed up with independent consumer advocate CHOICE to provide two simple travel insurance guides for you, the Aussie traveller, to help you get the right insurance for your trip.

Read the CHOICE travel insurance buying guide

CHOICE Cheat sheet

Don't have time to read our full guide? Check out the cheat sheet for all the essential information.

Read the cheat sheet

Who is CHOICE?

CHOICE is the consumer advocate that provides Australians with information and advice, free from commercial bias.

Where to get more information


The Australian Securities and Investment Commission's MoneySmart website provides a number of tips on what to look for when shopping around for a travel insurance policy.

The Insurance Council

The Insurance Council of Australia has information on travel insurance and lists companies that provide travel insurance products. It also provides a handy Find an Insurer service. Note: the Australian Government does not endorse any particular travel insurance provider.

Know Risk

The Know Risk website managed by the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) provides helpful information about travel (and other) insurance, and tips on reducing your risks when travelling overseas.​

*Names have been changed to protect privacy.