Do not travel to Ambae island. Due to increased volcanic activity, the Government of Vanuatu ordered a complete evacuation of the island on 26 July 2018, and declared a state of emergency to September 2018. See Natural disasters.
- Exercise normal safety precautions in Vanuatu. Use common sense. Look out for suspicious behaviour, as you would in Australia. Monitor the media and other sources for changes to local conditions.
- Vanuatu experiences natural disasters, including cyclones, flooding, volcanic activity, earthquakes and tsunamis. Cyclone season is November to May but cyclones can happen at any time. See
- Medical facilities are limited. Costs for treatment can be very high. If you become seriously ill or injured, you'll need to be evacuated.
Travel smart for general advice for all travellers.
Entry and exit
If you are visiting Vanuatu for 30 days or less and you have a return or onward ticket (which can be proven by showing your e-ticket email confirmation), you'll be able to apply for a visa on arrival.
In other circumstances, you'll need to get a visa before you travel.
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) can change at short notice. Contact an Embassy or Consulate of Vanuatu or the Vanuatu
Department of Immigration for up-to-date information.
Customs authorities enforce strict regulations on importing items such as food, weapons and sexually explicit material.
Vanuatu Customs and Inland Revenue Department
Ensure your passport is valid for at least six months from the date you intend to return to Australia.
Your passport is a valuable document and attractive to criminals who may try to use your identity to commit crimes. Always keep it in a safe place.
Be aware of attempts to obtain access to your passport by deception. If you are forced to hand over your passport, contact the Embassy, High Commission or Consulate for advice.
If your passport is lost or stolen, you must notify the Australian Government as soon as possible.
The local currency is the Vanuatu Vatu (VUV). You'll need Vatu in smaller establishments and local market stalls. Australian dollars are accepted at some shops, restaurants and hotels in Port Vila.
Credit cards are accepted in Port Vila, but less widely accepted elsewhere in Vanuatu. Consult with your bank to find out whether your ATM card will work in Vanuatu.
Safety and security
The crime rate is low but some visitors have been robbed, assaulted or sexually assaulted in Vanuatu. Risks increase after dark, in isolated locations and if you're alone.
Increasingly, thieves are targeting homes and other accommodation, including when occupants are present. Crime tends to increase in the weeks leading up to holidays such as Christmas and Independence Day (July 30).
- Don't tempt thieves – avoid wearing or displaying expensive watches, jewellery, cameras or phones.
- Carry only what you need. Leave other valuables, including your passport, in a secure location.
- Pay attention to your belongings, especially when taking buses or taxis and at night.
- Avoid going out alone after dark or to isolated locations, especially on foot.
- Keep your vehicle locked at all times.
- Lock your accommodation at all times. If possible, store valuables in a safe.
- Be alert to suspicious behaviour and use common sense.
- Keep an eye on the news for events that may affect your safety and security.
- Follow the instructions of local authorities.
Civil unrest and political tension
Civil disorder is uncommon in Vanuatu.
- Avoid large crowds, protests and public demonstrations as they could turn violent.
- Monitor the news and other sources for advice of possible unrest, protest locations or road blocks. Avoid those areas.
- Follow the instructions of local authorities.
Terrorism is a threat throughout the world.
Terrorist threat worldwide
Tours and adventure activities
The safety standards you might expect of tour operators are not always met, especially for adventure sports such as diving and yachting. Sufficient life jackets and adequate safety equipment may not be provided. Recommended maintenance standards and safety precautions may not be observed.
If you plan to participate in adventure activities, first talk to your travel insurer to check if the activity is covered by your insurance policy. Check operators' credentials and safety equipment before booking. Don't be afraid to ask about or insist on minimal safety requirements. Always use available safety equipment, even if others don't. If appropriate safety equipment is not available, use another provider.
Beach and land access
To avoid trespassing, seek permission from local landowners before accessing non-public areas, including beaches. Some landowners may charge a fee for access.
Road travel in Vanuatu is hazardous. Roads are poorly maintained. Many roads are unsealed and poorly lit. Pedestrians often walk on roads and can be difficult to see, especially at night.
Vehicles in Vanuatu drive on the right-hand side of the road.
- Check you have adequate insurance cover before driving in Vanuatu.
- Familiarise yourself with local traffic laws and practices before driving.
- Drive defensively and legally.
- Don't drink and drive.
- Follow the instructions of local authorities.
Road safety and driving
You can drive in Vanuatu on an Australian driver's licence for up to three months. After that, you'll need a local licence.
Check with your travel insurer whether your policy covers you when using a motorcycle, quad bike or similar vehicle. Your policy may not cover you for accidents that occur while using these vehicles. Wear, and ensure your passenger wears, a correctly fastened and approved helmet.
Only use registered taxis, preferably those arranged through your hotel or resort.
There is no formal public transport system in Vanuatu but privately-owned passenger vans, small buses and trucks provide transport services in some areas. Public transport vehicles are often in a poor state of repair. Many vehicles may not be insured.
Inter-island boats and ferries are required to have a current seaworthiness certificate, but many don't, and their seaworthiness can't be relied upon. A number of international cruise lines stopover in Vanuatu.
Going on a cruise?
Domestic routes to outer islands are serviced by small aircraft and airports have only basic facilities. Airstrips are generally short, runways are mostly not sealed, and operations can be limited by weather conditions or ash clouds from volcanic activity.
The Australian Government doesn't provide information on the safety of individual commercial airlines or flight paths. See the
Aviation Safety Network website for information on aviation safety in Vanuatu.
You're subject to all local laws and penalties, including those that appear harsh by Australian standards. Research local laws before travelling, especially for an extended stay.
If you're arrested or jailed, the Australian Government will do what it can to help you under our
Consular services charter. But we can't get you out of trouble or out of jail.
Drug offences are punishable by fines, imprisonment or both.
Carrying or using drugs
It's illegal to import, possess, distribute, display or manufacture obscene publications. The definition of 'obscene publications' is stricter in Vanuatu than in Australia. Penalties include prison sentences.
It's illegal for supermarkets and similar outlets to sell alcohol between midday Saturday and 7am Monday. However, clubs, bars and hotels may serve alcohol during these times.
Some Australian criminal laws apply overseas. If you commit these offences, you may be prosecuted in Australia. Laws include those relating to:
- bribery of foreign public officials
- child pornography
- child sex tourism
- female genital mutilation
- forced marriage
- money laundering
Staying within the law
Vanuatu recognises dual nationality. Travel on your Australian passport at all times. If you’re a dual national, we can only assist you in exceptional circumstances.
There are conservative standards of dress and behaviour in Vanuatu. Take care not to offend.
Homosexuality is not illegal but attitudes towards same-sex relationships can be conservative. Open displays of affection between same-sex partners could attract adverse attention and may offend.
Get comprehensive travel insurance before you depart to cover overseas medical costs, including medical evacuation. Make sure your policy includes adequate coverage for any pre-existing conditions.
Remember, regardless of how healthy and fit you are, if you can't afford travel insurance, you can't afford to travel. The Australian Government won't pay for your medical expenses overseas or medical evacuation costs. This can be very expensive and cost you many thousands of dollars upfront.
- what circumstances and activities are and aren't covered under your policy
- that you're covered for the whole time you will be away.
Physical and mental health
Consider your physical and mental health before travelling, especially if you have an existing medical condition.
- At least eight weeks before you depart, see your doctor or travel clinic for a basic health check-up, and to discuss your travel plans and implications for your health.
- Get vaccinated before you travel.
Not all medications available over the counter or by prescription in Australia are available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.
Before you leave Australia, check if your medication is legal in each country you're travelling to and find out if any quantity restrictions or certification requirements apply. Consult your doctor about alternatives well in advance of travel.
Take legal prescription medicine with you so you remain in good health. Always carry a copy of your prescription and a letter from your doctor stating what the medicine is, how much you'll take and that it's for personal use only.
Pharmacies in Vanuatu are located only in urban centres or at local clinics. They normally only operate during business hours. A small number of pharmacies in urban centres may be open on Sunday or public holidays.
Malaria occurs throughout the year in some areas, particularly the north. Outbreaks of other mosquito-borne diseases, including
dengue fever and filariasis, also occur.
Protect yourself against mosquito-borne illnesses:
- ensure your accommodation is mosquito proof
- take measures to avoid insect bites, including always using insect repellent and wearing long, loose fitting, light coloured clothing
- consider taking prophylaxis against malaria if you plan to travel to affected areas
- if you're pregnant, discuss your travel plans and possible health risks with your doctor before you travel
- seek medical advice if you have a fever, muscle pain, rash or severe headache.
Infectious diseases such as rubella, mumps, measles and varicella (chicken pox) have been reported in Vanuatu. Discuss options with your doctor if your vaccinations are not up-to-date, or if you're travelling with children or babies who have not yet completed their recommended childhood vaccinations.
Water-borne, food-borne, parasitic and other infectious diseases (including hepatitis, tuberculosis and sexually transmitted infections) are prevalent, with more serious outbreaks occurring from time to time. Tap water in the major urban centres of Port Vila and Luganville is generally safe to drink.
- Maintain strict hygiene standards.
- Avoid raw or undercooked food.
- Outside Port Vila and Luganville, boil drinking water or drink only bottled water.
- Avoid ice cubes unless you know they are made from safe drinking water.
- Seek medical advice if you have a fever or are suffering from diarrhoea.
Eating reef fish can result in ciguatera poisoning. Ciguatera is a naturally occurring seafood toxin.
Ciguatera poisoning (Queensland Health)
Hospital and medical facilities in Vanuatu are limited.
Costs for treatment, including for pharmaceuticals, can be very high. Doctors and hospitals often require immediate cash payment for their services.
If you become seriously ill or injured, you'll need to be evacuated to another country with appropriate facilities. Medical evacuation can cost tens of thousands of Australian dollars.
There is one hyperbaric chamber in Vanuatu, located in Port Vila. Many of the popular dive sites are located on other islands. If there is a diving accident, it may take several hours to reach facilities. Rescue and emergency services are much less comprehensive than in Australia.
Vanuatu experiences cyclones, flooding, volcanic activity, earthquakes and tsunamis. If a natural disaster occurs, or a warning is issued:
Stay up-to-date on weather conditions and forecasts, natural disaster watches and warnings throughout your stay and plan accordingly. Monitor local and regional weather and disaster sites:
If you're travelling during cyclone season, or after a natural disaster, contact your tour operator to check whether tourist services at your planned destination have been affected.
Cyclones and severe weather
Cyclone season is November to May but tropical storms and cyclones can occur in other months. Flooding, landslides, damage to infrastructure and disruptions to services can result. The direction and strength of tropical cyclones can change with little warning.
If there is a cyclone or severe tropical storm, you may not be able to leave the area: flights in and out of affected areas could be delayed or suspended, and available flights may fill quickly. Access to sea ports could also be affected. In some areas, adequate shelter from a severe cyclone may not be available for all those who stay.
The Vanuatu telephone directory includes advice on the Vanuatu Natural Disaster Management Office (NDMO)'s colour coded cyclone alert system and safety procedures to follow in the event of a cyclone threat.
If a cyclone is approaching, follow the advice for all natural disasters above and:
- know and be ready to follow your hotel or cruise ship evacuation plans
- identify your local shelter
- closely monitor alerts and advice from the NDMO, including via local media and hotels
- carry your passport at all times (in a waterproof bag).
More information: Severe weather
Earthquakes and tsunamis
Vanuatu experiences regular earthquakes and occasional tsunamis. A tsunami can arrive within minutes of a nearby tremor or earthquake.
Real-time information on earthquakes can be found on the US Geological Survey website. The Pacific Tsunami Warning Center and Vanuatu Meteorological Service provides real-time information on tsunamis in the region.
If there is an earthquake, follow the advice for all natural disasters and:
- monitor the Pacific Tsunami Warning Centre and local sources
- if you're in a coastal or low-lying area and the earthquake is strong or long, move to higher ground.
More information: Earthquakes
There are a number of active volcanoes in Vanuatu, located on the islands of Tanna, Ambae, Ambrym, Lopevi, Vanua Lava and Gaua. There are also several under-sea volcanoes.
Do not travel to Ambae island. Due to increased volcanic activity, the Government of Vanuatu ordered a complete evacuation of the island on 26 July 2018, and declared a state of emergency to September 2018.
Visiting an active volcano poses risks to your safety. Vanuatu authorities monitor volcanos visited by tourists and provide advice on the level of risk. Alert levels and accessibility to volcanoes can change quickly.
There are five alert levels for volcanoes; from zero (normal, low-level activity) up to five (very large eruption, island-wide danger). An alert level of three will often be the trigger for warnings to avoid the summit of the volcano and nearby areas. Even at lower levels, explosions and injuries from volcanic debris are possible.
- Take official warnings seriously.
- Follow the advice of local authorities.
- Contact the Vanuatu Tourism Office for the latest advice prior to travelling to areas where volcanic activity may occur.
More information: Vanuatu Meteorological and Geo-Hazards Department
Where to get help
Depending on what you need, your best option may be to first contact your family, friends, airline, travel agent, tour operator, employer or travel insurance provider. Your travel insurer should have a 24-hour emergency number.
Emergency phone numbers
- Fire: 113
- Ambulance: 115
- Medical emergencies: dial 000
- Criminal issues: dial 111
Always get a police report when reporting a crime.
Tourism services and products
To complain about tourism services or products, contact the service provider directly.
Read the Consular services charter for what the Australian Government can and can't do to help you overseas. For consular assistance, contact the Australian High Commission in Port Vila.
Australian High Commission, Port Vila
Winston Churchill Avenue
Port Vila, Vanuatu
Telephone +678 22 777
Australian High Commission website for information about opening hours and temporary closures that may affect service provision.
If you're unable to contact the High Commission in a consular emergency, contact the 24-hour Consular Emergency Centre on +61 2 6261 3305 or 1300 555 135 within Australia.