Exercise a high degree of caution in Myanmar overall due to the uncertain security situation and possibility of civil unrest. Pay close attention to your personal security at all times. Monitor the media and other sources about possible new security risks.
- Do not travel to areas bordering with Bangladesh, Rakhine State townships of Maungdaw, Buthidaung, Rathedaung, Kyauktaw, Ponnagyun, Mrauk-U, Minbya, Myebon and Ann or Paletwa township in southern Chin State due to armed conflict. See Safety and security
- Do not travel to northern Shan State due to increased fighting between ethnic groups and military forces. See Safety and security
- Exercise normal safety precautions within the cities of Yangon, Mandalay, Bagan, Nay Pyi Taw and Inle Lake. Use common sense. Look out for suspicious behaviour, as you would in Australia.
- Reconsider your need to travel to Kachin State, due to ongoing armed conflict between ethnic groups and military forces. See Safety and security
- Reconsider your need to travel to the areas bordering China, Laos, Thailand, and India, including authorised land border crossings in these areas. Armed groups operate in these areas and there are risks from ethnic conflict, banditry and unmarked landmines. See Safety and security
- Reconsider your need to travel to other parts of Rakhine State (except resort areas at Ngapali Beach) due to ongoing armed conflict between ethnic groups and military forces, including air strikes, and high risk of civil unrest. If you travel to the resort areas of Ngapali Beach, exercise caution, and fly rather than travel by road. See Safety and security
- Avoid political gatherings, protests, demonstrations and street rallies as they may turn violent. Local authorities may not always respond predictably. Do not take photographs of demonstrations, the military or police. See Safety and security
Entry and exit
Every country or territory decides who can enter or exit through its borders. The Australian Government cannot intervene on your behalf if you do not meet your destination's entry or exit requirements.
You'll need a visa to enter Myanmar.
Apply for a visa at your closest Embassy of The Republic of the Union of Myanmar prior to travel.
From 1 October 2019 to 30 September 2020, Australian passport holders will be eligible to apply for tourist Visa on arrival. More information: Ministry of Hotels and Tourism
Alternatively, if you are travelling for tourism or business you can apply for an e-Visa online for use at select entry points. Apply for an e-Visa directly through the
Ministry of Labour, Immigration and Population website. Print out the e-Visa approval letter and present it to Myanmar immigration authorities on arrival.
E-Visas can be used to enter Myanmar at:
- Yangon, Mandalay and Nay Pyi Taw international airports
- Tachilek, Myawaddy and Kawthoung (land border crossings with Thailand)
- Tamu and Rih Khaw Dar (land border crossings with India).
E-Visas can't be used for entry at seaports. Cruise passengers must arrange visas in advance.
Be aware of unauthorised websites that claim to offer e-Visas. While some websites will provide a legitimate visa for an additional fee, there are other websites that are fraudulent. Be careful about using links in emails or other websites to access the official site. To avoid such scams, only use official Myanmar Government services to arrange your visa.
Travel to parts of Myanmar is strictly controlled by government authorities, including through visa conditions. Australians have been deported and detained for visa offences.
If you overstay your visa, you won't be allowed to leave until you pay a fine. You can also be arrested or deported. Myanmar authorities can blacklist you, which means you may never be allowed to return to Myanmar.
If you breach your visa conditions, you could be arrested or deported.
- Check and comply with your visa conditions at all times.
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) can change at short notice. Contact the nearest
Embassy or Consulate of The Republic of the Union of Myanmar for up-to-date information.
Travel to or from Myanmar by land border crossing is possible, but is restricted to a limited number of crossing points. All these crossing points are within areas where we advise you to
reconsider your need to travel.
Border crossings may close with little or no notice. Since November 2016, foreigners have not been permitted to travel to the Muse (Shan State) - Ruili (China) border crossing because of civil unrest in the area. See
Safety and security
Tourists are required to stay in registered hotels and guesthouses only.
If you plan to stay for more than 90 days, you must register your residential address with the immigration authorities and obtain a Foreigner's Registration Card (FRC). You must notify any changes or temporary absences to your address.
Customs regulations are restrictive. Officials strictly limit what is brought into the country. Customs authorities are particularly sensitive about the entry of some communications equipment (such as electronic drones or radio networks).
If you don't declare restricted or prohibited items, they may be confiscated. Customs officials may hold undeclared items for collection upon departure.
There are strict rules governing the export of local gems, antiques and Buddha images. If you plan to take something home with you, check that it can be exported legally before you buy it.
Make sure your passport is valid for at least six months after the date you intend to return to Australia.
Your passport is a valuable document and attractive to criminals who may try to use your identity to commit crimes. Always keep it in a safe place.
Be aware of attempts to obtain access to your passport by deception. If you're forced to hand over your passport, contact the Embassy for advice.
If your passport is lost or stolen, you must notify the Australian Government as soon as possible.
The currency is the Myanmar Kyat (MMK). Declare foreign currency in excess of US$10,000 on arrival in and exit from Myanmar. If you don't, you could be jailed.
It's illegal to exchange foreign currency except through authorised money changers, which can be found at Myanmar's international airports and at banks.
Cash is widely used. Banks, money changers and commercial establishments in Myanmar occasionally refuse foreign currency due to reports of counterfeit currency in circulation. US currency is widely accepted at commercial establishments, but notes with marks, folds, creases or tears are not accepted. Other foreign currencies and travellers cheques are rarely (if at all) accepted for payment at hotels or for the purchase of goods or services, including airline tickets.
There is a growing number of automatic teller machines (ATMs) that accept international cards and provide limited cash advances on credit and debit cards. Check with your bank to confirm whether your card will work in Myanmar.
Credit cards are accepted in a growing number of hotels, shops and restaurants in Myanmar. Power outages and unreliable internet services can impact on the availability of credit card services.
International money transfers are now available through numerous banks in Yangon.
Safety and security
Civil unrest and political tension
Protests occur regularly, including in areas visited by tourists. Protests and organised assemblies of people are permitted with prior permission. However, these rules are sometimes ignored. Local authorities sometimes respond to demonstrations with force, resulting in casualties.
Incidents of politically motivated violence, resulting in casualties, also occur, particularly on or around public holidays such as Armed Forces Day (27 March), the Water Festival (Thingyan) and Myanmar New Year (both in April) and Martyrs Day (19 July).
Since August 2017, hundreds of thousands of people have been displaced from their homes in northern Rakhine State and there have been civilian casualties. Curfews and restrictions on movement can be imposed at short notice. There have been incidents of anti-foreign sentiment in the region.
Significant events, including the anniversary of the 1988 uprising (8 August) and the anniversary of demonstrations led by monks (26 September), have traditionally seen an increase of police and security forces in Yangon and elsewhere in the country.
- Avoid political gatherings, protests and demonstrations as they may turn violent.
- Avoid areas cordoned off by security forces.
- Don't take photographs of demonstrations, the military or police.
- Follow instructions of local authorities.
- Familiarise yourself with local curfews and travel restrictions.
- Monitor the media and other sources for news of possible unrest and avoid affected areas.
- Be particularly wary on and around public holidays and other significant dates.
There are several active conflicts between ethnic armed groups and security forces. Instances of fighting between armed groups can occur in parts of Myanmar. Monitor the media and other sources for possible new security risks.
Due to ongoing armed conflict an overnight curfew from 9pm to 5am is in place in Kyauktaw, Rathedaung, Ponnagyun, Mrauk-U and Minbya townships.
Do not travel to areas bordering with Bangladesh, Rakhine State townships of Maungdaw, Buthidaung, Rathedaung, Kyauktaw, Ponnagyun, Mrauk-U, Minbya, Myebon and Ann, or Paletwa township in southern Chin State due to armed conflict between the Arakan Army and the Myanmar military. This includes the use of air strikes, improvised explosive devices (IEDs), landmines and artillery fire. Continuing fighting between the Arakan Army and Myanmar Security Forces has resulted in civilian casualties. Myanmar Government restrictions on movement are in place.
Reconsider your need to travel to Rakhine State (except for resort areas at Ngapali Beach where you should
exercise a high degree of caution and the do not travel areas stated above) due to ongoing armed conflict between ethnic groups and military forces, including air strikes, and high risk of civil unrest. On 22 June 2019, a Myanmar Navy vessel docked in Sittwe, Rakhine State, was reportedly attacked by artillery fire resulting in several casualties. Since 2017, IEDs have been reported in areas of Rakhine State including on the road between Sittwe and Mrauk-U. In January 2018, three explosive devices were detonated in Sittwe. A protest in Mrauk U also became violent and police opened fire, resulting in civilian casualties. Myanmar Government restrictions on movement are in place.
On 20 June, the Ministry of Transport and Communications issued an order that all mobile network providers temporarily stop mobile internet services in at least nine townships citing security concerns (Paletwa in Chin State, and Maungdaw, Buthidaung, Rathedaung, Ponnagyun, Mrauk-U, Kyauktaw, Minbya and Myebon in Rakhine State).
Do not travel to northern Shan State. Armed conflict between ethnic groups and military forces is frequent and ongoing. An increase in armed conflict began on 15 August 2019 in areas along Highway 3 from Pyin Oo Lwin, Mandalay Region to Muse, Shan State and along Highway 34 from Hseni to Hopang in Shan State. Attacks have resulted in civilian and military casualties, and road closures.
Reconsider your need to travel to Kachin State. Armed conflict between ethnic groups and military forces is frequent and ongoing. In Kachin State, mortars, aerial bombing, surface to surface missiles, landmines and artillery have been used and authorities may impose curfews at short notice.
Reconsider your need to travel to the areas bordering China, Laos, Thailand, Bangladesh and India, including authorised land border crossings in these areas. Armed groups operate in these areas. Ethnic conflict, banditry and unmarked landmines all pose risks to your safety.
The security situation along Myanmar's extensive border varies considerably. If you choose to travel to border areas despite the risks, carefully assess the current security situation and familiarise yourself with local curfews and travel restrictions. Stick to main highways and urban areas.
Terrorism is a threat throughout the world. Previous attacks in Myanmar have targeted government buildings, hotels and public transport. There may be a visible security presence at potential targets in major cities, such as transport hubs and government buildings. In late November 2016, three small explosions occurred at two shopping centres in Yangon. No injuries were reported.
- Be alert to possible threats, especially in public places.
- Report any suspicious activity or items to police.
- Keep an eye on the news for any new or emerging threats.
- Take official warnings seriously and follow the instructions of local authorities.
- If there is an attack, leave the affected area immediately if it is safe to do so.
Terrorist threat worldwide
Crime rates in Myanmar are lower than many countries in the region but you could encounter mugging, petty theft and burglary.
- Pay close attention to your personal belongings, particularly in crowded areas.
- Carry only what you need. Leave valuables in a secure location.
- Hold bags and backpacks in front of you or in ways that make them harder to snatch.
- Avoid using ATMs in exposed locations – opt for ATMs in banks and shopping centres instead.
- Check ATMs for skimming devices before use.
- If you use ATM, debit or credit cards, closely monitor your bank transaction records.
- Report any theft promptly to local police. See
Where to get help.
Travel within parts of Myanmar, including to and from land border crossings, is strictly controlled. Travellers intending to visit areas beyond popular tourist destinations should refer to the list of restricted areas on the
Ministry of Labour, Immigration and Population website.
is in place for a number of townships in Rakhine state (Maungdaw, Buthidaung,
Kyauktaw, Rathedaung, Ponnagyun, Mrauk-U and Minbya.
Due to Myanmar's restrictions on the travel of Australian Embassy officials, providing emergency consular assistance to travellers in remote areas may be restricted or delayed.
Unmarked landmines are a danger in parts of Myanmar, particularly the border and conflict-affected areas. The location of landmines may not be marked. Don’t stray off established roads. In April 2016, a landmine explosion injured foreign tourists trekking in Kyaukme township in northern Shan state.
Myanmar New Year and Water Festival
Myanmar's Water Festival (Thingyan) and New Year is celebrated in April each year. There is an increased risk of road accidents, caused by drunk drivers, overcrowded vehicles and large unruly crowds celebrating in public places. In previous years, the incidence of violent and petty crime has increased during the festival. Pay particular attention to your personal security.
Shops, supermarkets, restaurants, banks and government offices all close for Thingyan. Official and unofficial road closures occur in Yangon and other regional centres. Plan your travel carefully.
Tourists are frequently required to present their passport and visa to authorities, including for domestic air and rail travel and when staying at hotels.
Foreigners residing in Myanmar for more than 90 days have to present their Foreigner's Registration Card (FRC).
Local safety standards
The safety standards you might expect of service providers, such as hotels, restaurants, retail outlets, transport and tour operators, including for adventure activities, are not always met. Sufficient safety equipment may not be provided and recommended maintenance standards and safety precautions may not be observed.
If you plan to participate in adventure activities, first talk to your travel insurer to check if the activity is covered by your insurance policy. Ask about and insist on minimal safety requirements. Always use available safety equipment, such as lifejackets or seatbelts, even if others don't. If appropriate safety equipment is not available, use another provider.
Internet and telephone services
Defaming, disturbing or threatening any person using a telecommunications network is illegal in Myanmar. Do not post negative comments on social media.
Communication services in Myanmar are rapidly improving. Internet services are available but are unreliable outside cities and large towns. The telephone network is also unreliable and limited to cities and large towns. You can send and receive text messages from some Australian mobile phone carriers to mobile phones inside Myanmar. Many travellers choose to buy a local pre-paid SIM card.
Under the Telecommunications Law 2013, the Ministry of Transport and Communications may suspend telecommunications services when an emergency situation arises. The Ministry has on occasion and without prior notice directed providers to temporarily suspend telecommunication services citing security concerns.
According to the
World Health Organization (WHO), you are four times more likely to be killed in a motor vehicle accident in Myanmar than in Australia. Driving in Myanmar is dangerous because of traffic congestion, aggressive driving practices, poorly maintained vehicles and roads, livestock and pedestrians on the road and a lack of street lighting. Roads in mountainous border areas can be particularly poor.
Vehicles drive on the right-hand side of the road but there is a combination of both left-hand and right-hand drive vehicles in use throughout the country. This adds to the hazardous driving conditions.
It's illegal to leave the scene of an accident. A driver involved in an accident with a pedestrian is always considered to be at fault, regardless of the circumstances, and is likely to be detained. Drivers involved in an accident with another vehicle are usually detained if there are injuries or casualties. Legal proceedings to resolve traffic matters can be lengthy, and can have implications for a person's visa status. Financial settlements are often expected at the time of the accident. You could be personally responsible for paying damage, loss or costs associated with injuries to others or damaged vehicles. The Embassy can’t help you negotiate, but can provide a list of lawyers who can represent you.
Australian Embassy staff are advised to avoid driving at night in the countryside of Myanmar wherever possible. This includes travelling on the Yangon-Nay Pyi Taw-Mandalay highway. In addition to the driving hazards listed above, many drivers travelling in regional areas do not use their headlights at night.
Outside of major cities, military and immigration checkpoints on roads are common.
Before driving or using any other motorised vehicle:
- talk to your travel insurer to confirm you will be covered
- get a local licence
- familiarise yourself with Myanmar traffic laws.
Road safety and driving
You must have a valid Myanmar driver's licence to drive cars or motorcycles in Myanmar. You can apply for this at the Road Transport Administration Department. It is illegal to drive cars or motorcycles in Myanmar on an Australian or international driving licence. The legal driving age is 16 years.
Check with your travel insurer whether your policy covers you when riding a motorcycle. Always wear a helmet. Companies hiring motorbikes rarely have helmets available for rent. Most locally purchased helmets do not meet Australian safety standards.
Registered taxis have red licence plates and are readily available. Make sure that the fare is agreed with the driver before you depart. Take particular care if using taxis late at night. Registered ride-sharing services operate in Yangon.
Public transportation, including bus, boat and rail travel, does not meet international safety standards. Fatal accidents have occurred, especially on overnight trips. Search and rescue capabilities are limited.
The safety record of domestic airlines is not publicly available, nor is information on the oversight of maintenance standards of domestic airlines by local authorities. This lack of transparency raises concerns about airline safety. Airlines operating in Myanmar sometimes use aircraft from outside their own fleet. Passengers are not advised in advance when this is the case.
The Department of Foreign Affairs and Trade does not provide information on the safety of individual commercial airlines or flight paths. See the
Aviation Safety Network for information on aviation safety in Myanmar.
You're subject to all local laws and penalties, including those that appear harsh by Australian standards. Research local laws before travelling, especially for an extended stay.
If you're arrested or jailed, the Australian Government will do what it can to help you under our
Consular Services Charter. But we can't get you out of trouble or out of jail.
Australian consular officers do not usually receive timely notification of the detention, arrest or deportation of Australian citizens in Myanmar. If you are arrested or jailed, request immediate contact with the Australian Embassy.
Arrested or jailed
Penalties for drug offences are severe and include the death penalty.
Carrying or using drugs
Myanmar applies the death penalty for serious offences, including murder, human trafficking, treason and drug offences.
The following activities are illegal in Myanmar:
- homosexual acts (for men and women). More information:
- photographing military personnel or installations
- rent of an apartment or home by someone in Myanmar on a tourist visa – tourists must stay in a registered hotel, guest house or resort
- entering or exiting Myanmar with religious materials without Customs approval
- preaching or distributing religious materials without prior written approval from authorities
- 'insulting religion', including mistreatment of images of Buddha – if you have a tattoo of Buddha, keep it covered at all times and be respectful of local customs
- driving a car or motorcycle without a valid local driving licence
- leaving the scene of a road accident
- drinking alcohol in public places such as parks, religious buildings or compounds
- defaming, disturbing or threatening any person using a telecommunications network. Do not post negative comments on social media.
Customs regulations on prohibited imports and exports are often unclear and can change. Seek advice regarding import and export from an
Embassy or Consulate of the Republic of the Union of Myanmar.
Some Australian criminal laws apply overseas. If you commit these offences, you may be prosecuted in Australia. Laws include those relating to:
- bribery of foreign public officials
- child pornography
- child sex tourism
- female genital mutilation
- forced marriage
- money laundering
Staying within the law
Myanmar doesn't recognise dual nationality. This may limit the ability of Australian officials to provide consular services to Australian-Myanmar dual nationals who are arrested or detained. If you're an Australian-Myanmar, dual national, travel on your Australian passport at all times.
People in Myanmar are deeply respectful of their religious and cultural traditions. There are conservative standards of dress and behaviour. For example, it is highly offensive to touch or pat a child or adult on the top of the head. Respect local customs and take care not to offend. If in doubt, seek local advice.
Wearing tank-top style garments and shorts in Myanmar is not common and may cause offence. Avoid wearing short-sleeved garments and shorts, especially when visiting Buddhist pagodas. Always remove shoes and socks before entering religious buildings and compounds.
Take out comprehensive travel insurance before you depart to cover overseas medical costs, including medical evacuation.
Remember, regardless of how healthy and fit you are, if you can't afford travel insurance, you can't afford to travel. The Australian Government will not pay for your medical expenses overseas or medical evacuation costs. This can be very expensive and cost you many thousands of dollars upfront.
- what circumstances and activities are and are not covered under your policy
- that you are covered for the whole time you will be away.
Physical and mental health
Consider your physical and mental health before travelling, especially if you have an existing medical condition.
- At least eight weeks before you depart, see your doctor or travel clinic for a basic health check-up, and to discuss your travel plans and implications for your health.
- Get vaccinated before you travel.
If you need counselling services while overseas, contact the Embassy for a list of medical providers. Alternatively, contact the Consular Emergency Centre in Canberra on +61 2 6261 3305 and ask to speak to a Lifeline telephone counsellor.
Not all medications available over the counter or by prescription in Australia are available in other countries. Some may be illegal or a controlled substance in other countries, even if prescribed by an Australian doctor.
Before you leave Australia, check if your medication is legal in each country you're travelling to and seek advice from an
Embassy or Consulate of the Republic of the Union of Myanmar on any quantity restrictions that may apply. If your medication is illegal in Myanmar, consult your doctor about alternatives.
Take legal prescription medicine with you so you remain in good health. Keep all medication in its original packaging. Always carry a letter from your doctor stating what the medicine is, how much you'll take and that it's for personal use only.
Many pharmaceutical products for sale in Myanmar are counterfeit.
Polio and other vaccine-preventable diseases
The Department of Health recommends you make sure you're up-to-date with routinely recommended vaccinations, including polio, as per the
Australian Immunisation Handbook before you travel to Myanmar.
- Consult your doctor if you are unsure whether you are fully vaccinated for polio.
- Discuss your travel plans and other vaccination needs with your doctor before you travel. Ask specifically about your need for typhoid, rabies and Hepatitis A vaccines.
If you're staying in Myanmar for more than four weeks, carry documented evidence of having received a dose of polio vaccine within 12 months prior to arrival. If you do not have this evidence, you may be encouraged to be vaccinated prior to departure from Myanmar.
Polio (Australian Department of Health)
The mosquito-borne diseases malaria, dengue fever, chikungunya fever and Japanese encephalitis are endemic in many areas of Myanmar.
Protect yourself against mosquito-borne illnesses:
- ensure your accommodation is mosquito proof
- take measures to avoid insect bites, including using insect repellent and wearing long, loose fitting, light coloured clothing
- Consider taking prophylaxis against malaria where necessary
- get vaccinated against Japanese encephalitis before you travel.
HIV/AIDS is prevalent in Myanmar. Take appropriate precautions if you engage in activities that expose you to risk of infection.
Rabies can cause death. It is found in dogs, monkeys, bats and other animals in Myanmar.
- Don't ever feed, pat or tease dogs or monkeys.
- If you're bitten or scratched by a dog, monkey or other animal, get treatment as soon as possible.
More information: Infectious diseases
Other infectious diseases
Water-borne, food-borne and other infectious diseases (including HIV/AIDS, hepatitis, typhoid and tuberculosis) are prevalent with more serious outbreaks occurring from time to time.
- Boil drinking water or drink bottled water with intact seals.
- Avoid ice cubes.
- Avoid uncooked and undercooked food.
- Pay close attention to your personal hygiene.
- Make sure any food you consume is prepared hygienically.
Seek urgent medical attention if you suspect poisoning, if you have a fever or suffer from diarrhoea.
The standard of medical facilities in Myanmar is extremely limited, particularly outside Yangon. Avoid any surgical procedures, (including dental work) due to the danger of infection, including hepatitis and HIV/AIDS, from unsterile dental and medical instruments.
Emergency medical care, including ambulances, is not reliably available. There is an ambulance service (usually without a paramedic) attached to most private hospitals and each has their own phone number.
Private hospitals may not be permitted to accept foreign patients.
If you become seriously ill or injured, you may need to be evacuated to a destination with the required facilities. Air evacuations, usually to Bangkok, Singapore or Australia, could cost more than A$25,000.
You may need to pay upfront and in cash before receiving medical treatment or medical evacuation.
The monsoon season is from May to October. Severe storms and widespread seasonal flooding, including flash floods and landslides, can occur. Disruptions to transport, electricity and communications are likely during severe weather events.
Cyclones can occur between April and October. The
Myanmar Department of Meteorology and Hydrology website provides up-to-date information on conditions.
Earthquakes can occur in Myanmar. In the past, earthquakes have caused damage to a number of major cities in Myanmar, including Yangon and Bagan.
Myanmar's susceptibility to earthquakes makes destructive tsunamis more likely.
- Keep an eye on media, weather and flood level reports, especially during the monsoon season.
- Check with your tour operator for the latest information on disruptions.
- Take official warnings seriously.
- Don't enter areas affected by flooding, landslides or other natural disasters without first seeking advice from local authorities.
- Know your hotel's evacuation plans.
If there is a natural disaster:
- secure your passport in a safe, waterproof location or carry it on you at all times
- contact friends and family in Australia with regular updates about your welfare and whereabouts
- closely monitor the media, other local information sources and the
Global Disaster Alert and Coordination System
- in the case of a cyclone, identify your local shelter if one is available - in some areas, adequate shelter from a severe cyclone may not be available
- follow the advice of local authorities.
Where to get help
Depending on what you need, your best option may be to first contact your family, friends, airline, travel agent, tour operator, employer or travel insurer. Your travel insurer should have a 24-hour emergency number.
Emergency phone numbers
- Firefighting and rescue services: 191
- Medical emergencies: 192 (Yangon General Hospital)
- Criminal issues, contact police: 199 or contact the local police
Always get a police report when reporting a crime.
Tourism services and products
For complaints relating to tourism services or products, contact your service provider directly.
Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.
For consular assistance, contact:
Australian Embassy, Yangon
623 Pyay Road
Phone: (+95) 1 230 7410
Fax: (+95) 1 230 7425
Australian Embassy in Myanmar
Australian Embassy website for information about opening hours and temporary closures that may affect service provision.
If you are unable to contact the Embassy in a consular emergency, contact the 24-hour Consular Emergency Centre on +61 2 6261 3305 from overseas or 1300 555 135 within Australia.