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  • Exercise normal safety precautions in Cambodia. Use common sense. Look out for suspicious behaviour. Monitor the media and other information sources for changes to local conditions.
  • Avoid political gatherings, protests and demonstrations as they may turn violent. If you appear to be involved, you could be arrested and deported. See Safety and security.
  • If you plan to volunteer in Cambodia, read our volunteering overseas page to ensure your volunteering experience is safe, ethical and worthwhile. 
  • 'Snatch and grab' crimes against foreigners by thieves on motorcycles are frequent and have resulted in injuries. Assaults and armed robberies against foreigners have also occurred. Foreigners have been the target of sexual assault. Monitor the news and other sources for developments which may affect your security. See Safety and security.
  • Travelling by road is dangerous. Driving standards, road conditions and vehicle maintenance are generally very poor. Avoid driving at night. See Local travel.
  • Be wary of accepting invitations from strangers. Criminals presenting themselves as friendly locals invite tourists into private homes where they are coerced into playing card games. Travellers have lost large amounts of money, sometimes at gunpoint. See Safety and security.
  • Penalties for drug offences, including those involving 'soft drugs', are severe. See Laws.
  • The wet season is from July to November. During this time, severe storms and widespread flooding, including localised flash flooding, can occur without warning. See Natural disasters.

Entry and exit

Every country or territory decides who can enter or exit through its borders. The Australian Government cannot intervene on your behalf if you don't meet your destination’s entry or exit requirements.


You need a visa to visit Cambodia.

If you're travelling for tourism, you can apply for an e-visa online through the Cambodian Ministry of Foreign Affairs and International Cooperation. E-visas are only valid for entry through the Phnom Penh, Siem Reap and Sihanoukville International Airports, and Cham Yeam (Koh Kong), Poipet (Banteay Meanchey), Bavet (Svay Rieng) and Tropaeng Kreal (Stung Treang).

Tourist visas are also available on arrival.

Tourist visas are valid for thirty days. For longer stays, or if you're travelling to Cambodia for a purpose other than tourism, you must arrange a visa in advance through the nearest Embassy or Consulate of Cambodia.

Day trips aren't permitted, except when arriving and departing via Phnom Penh International Airport.

Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) can change at short notice. Contact the nearest Embassy or Consulate of Cambodia for up-to-date information.

Land border crossings

If you plan to enter or exit  via a land border crossing,check beforehand if it's open to foreigners and that if required, visas on arrival are available. Entry and exit conditions change regularly. Be especially alert to the local security situation in border regions and land crossings between countries. Monitor local media and follow local authorities' instructions. See Safety and security.

Cambodia-Thailand border

There is an ongoing dispute over the Thai-Cambodia border. If you visit this border area, be alert to the risk of landmines and unexploded military ordnance. This is particularly relevant for the following areas:

  • the Preah Vihear temple (known as Khao Pra Viharn temple in Thailand), located between Sisaket Province in Thailand and Preah Vihear Province in Cambodia
  • the Ta Krabei (known as Ta Kwai temple in Thailand) and Ta Moan Thom (known as Ta Muen temple in Thailand) temples, located in Oddar Meanchey province in Cambodia.

Tourist attractions and border crossing points in this area may be closed with little or no notice.

Visas – overstays

You can only stay for 30 days from the date of your arrival. Overstaying a visa is a serious offence. Authorities may stop you from leaving Cambodia until you pay a fine or serve a prison sentence. Fines increase daily.

Overstaying by more than one month risks severe penalties, including imprisonment, deportation and/or banned from returning to Cambodia.

Check your visa dates carefully.  If your visa was issued outside Cambodia, the expiry date on your visa is not how long you can stay, but the final date you can use the visa to enter Cambodia.

If you want to stay in Cambodia for more than 30 days, you must renew your visa. Tourist visas can only be renewed once. Renew your visa through travel agents, hostels, guesthouses, vehicle rental companies or the Department of Immigration office located opposite the Phnom Penh International Airport.

Other formalities

If you plan to work in Cambodia get a work permit from the Ministry of Labour and Vocational Training, regardless of your visa type or employment status.


Check the expiry date of your Australian passport before you travel. Some countries won’t let you enter unless your passport is valid for six months from when you plan to leave that country.

Your passport is a valuable document and attractive to criminals who may try to use your identity to commit crimes. Always keep it in a safe place.

Some operators may ask to hold your passport as a deposit or guarantee before hiring vehicles to you. Don't provide your passport as a deposit or guarantee under any circumstances. Offer a photocopy or another form of ID instead.

Be aware of attempts to get access to your passport by deception. If you're forced to hand over your passport, contact the Embassy for advice. See Where to get help.

If your passport is lost or stolen, you must notify the Australian Government as soon as possible.

If your passport is lost or stolen in Cambodia:

  • get a police report – you must apply in person at the tourist police station closest to where the incident occurred
  • get a replacement passport – contact the Australian Embassy in Phnom Penh
  • get an exit visa from the Cambodian Department of Immigration – approval for an exit visa will take around three working days from when you submit your documents.

Allow enough time to get a new passport and exit visa before your planned departure. If you don't have a valid visa in your passport, your departure will be delayed, and you may be fined or detained.


The official currency of Cambodia is the Cambodian Riel (KHR) but USD are also legal tender. You can use KHR for small transactions but you'll need USD for most purchases.

ATM facilities are widely available in Phnom Penh, Siem Reap, Battambang, Sihanoukville and Kampot. In other areas, ATM facilities are limited and may be unreliable. Cashing services for credit card cash advances and travellers cheques are available for a fee at banks in Phnom Penh, Siem Reap, Sihanoukville and Battambang.

Take enough USD to cover basic travelling expenses. Sellers may refuse to accept dirty or torn notes, or high denominations. Counterfeit bills are in circulation in Cambodia.

Safety and security



'Snatch-and-grab' crimes against tourists by thieves on motorcycles are frequent. They occur particularly when walking along footpaths or travelling on motorbike taxis, tuk-tuks or rickshaws. Foreigners have been injured in these attacks. Some thieves use knives to cut bags as they snatch them.

Australians have had valuables, such as money and passports, stolen from locked hotel and guesthouse rooms, particularly in cheaper accommodation. Theft from luggage in bus compartments occurs.

Bag-snatching, pick-pocketing and other theft can occur at any time, particularly in Phnom Penh, Sihanoukville and Siem Reap.

Be alert when using ATMs. ATM skimming occurs.

  • Carry only what you need.
  • Avoid carrying bags that are easy to snatch.
  • Walk on footpaths (where available), away from the curb, with your bag on the opposite side to the traffic.
  • If travelling by tuk-tuk, use those with barriers (such as curtains or netting) covering the passenger sides to reduce opportunities for thieves.
  • Don't tempt thieves - avoid wearing expensive watches, jewellery and cameras.
  • Pay close attention to your personal possessions at all times, particularly items that can be easily grabbed.
  • Avoid using ATMs on the street – use ATMs inside hotels, banks and shopping centres wherever possible.

Sexual assault and other violent crime

Foreigners have been the target of sexual assault in Cambodia, particularly in tourist locations. Victims are often targeted at night, when intoxicated and/or travelling alone.

Parties, including organised dance parties on islands off the coast of Sihanoukville and other locations, may place you at increased risk of sexual assault. These islands are often isolated. Access to medical or emergency assistance may be limited or non-existent.

  • Pre-arrange transport with your accommodation when heading out at night.
  • Stick with people you trust at parties, in bars, nightclubs and taxis.
  • If you become a victim of violent crime, seek immediate medical attention. HIV/AIDS is common in Cambodia. Contact the Australian Embassy in Phnom Penh as soon as possible. See Where to get help.
  • Support is available from Beyond Blue, Lifeline and a range of other providers. If you need counselling services while overseas, contact the Consular Emergency Centre in Canberra on +61 2 6261 3305 and ask to speak to a telephone counsellor.

More information:

Gun violence

Firearm ownership in Cambodia is common. Guns are sometimes used to resolve disputes. Guns have been fired into businesses and shootouts have occurred. Traffic disputes have also resulted in violence involving weapons. Bystanders can be caught in these disputes.

Armed robberies and home invasions targeting businesses or business owners occur across Cambodia. Assaults and armed robberies against foreigners have also occurred, and foreigners have been seriously injured and killed.


Late night assault and robbery against foreigners by motorcycle taxi drivers also occur. Areas frequented by tourists and expatriate residents are particularly targeted.

  • Be alert to danger at all times.
  • Avoid travelling alone at night and limit travel at night to well-lit public areas, especially around Phnom Penh, Sihanoukville and Siem Reap. Travel in groups wherever possible.
  • Don't travel by motorcycle taxi at night.
  • At night, travel by car is generally safer than by motorcycle, tuk-tuk or rickshaw. Taxis are available and are comparable in price to other forms of transport. Ride sharing services are available in Phnom Penh and Siem Reap.


Tourists may encounter scams and associated serious criminal activity. Criminal rings often use a friendly person to approach tourists and invite them to a private home on various pretexts. Tourists have been coerced into playing card games and have lost large amounts of money, or been forced to withdraw money from an ATM or shop, often at gunpoint.

Online relationship and friendship scams occurAustralians have been asked to carry items concealing narcotics out of Cambodia.

Credit card and ATM fraud, including the use of skimming machines, happens in Cambodia.

  • Be wary of accepting invitations from strangers.
  • Never carry parcels or luggage for others.
  • Check for skimming machines before using ATMs.


Piracy has occurred in the coastal areas of Cambodia. The International Chamber of Commerce issues piracy reports on its website.

More information: Piracy

Civil unrest and political tension

Avoid political gatherings, protests and demonstrations as they can turn violent. Local police and security forces have responded with force on occasion, and may not distinguish between demonstrators and bystanders. Foreigners involved in protests and demonstrations may face arrest and deportation.

In Phnom Penh, possible sites for rallies include political party offices, courts, Wat Phnom, the Prime Minister's residence, Wat Phnom, Freedom Park, and government and military buildings or compounds.

Roadblocks restricting access through the city occur with little warning. The presence of armed security personnel on the streets can increase around the time of key domestic political events, including elections.

Land and border disputes along the Cambodia-Vietnam and Cambodia-Thailand borders have resulted in demonstrations, violence and cross-border fighting.

Tourist attractions and border crossing points in these areas close with little or no notice.

  • Avoid demonstrations, political events, protests, large-scale public gatherings and roadblocks.
  • Be alert to information of possible unrest, protest locations and roadblocks.
  • Follow local authorities' advice.
  • Do not film or photograph protests, demonstrations, political rallies or armed security personnel.
  • Be alert in the lead-up to and during religious or national festivals, days of national significance, such as elections, and commemorations.
  • Show respect, particularly in areas where commemorative activities for the royal family or religious activities are taking place.


In recent years, Cambodian authorities have prevented a number of attempted bomb and improvised explosive device (IED) attacks.

Terrorism is a threat throughout the world.

More information: Terrorist threat worldwide

Local travel

Tours and adventure activities

Transport and tour operators, including adventure activities such as scuba diving, don't always meet safety and maintenance. Suitable safety equipment may not be provided.

If you plan to participate in adventure activities:

  • check if your travel insurance covers the activity
  • ask about or insist on minimal safety requirements
  • always use available safety equipment, even if others don't.

If appropriate safety equipment is not available, use another provider.


Landmines are a danger in many parts of Cambodia, especially along the border with Thailand. Large areas of rural Cambodia are still contaminated with unexploded ordnance. If you visit the north and northwest of Cambodia, don't stray from clearly marked pathways. Be careful if travelling beyond the Angkor Wat temple complex to outlying temples in the Siem Reap area.

Road travel

Travel by roads, especially at night, is dangerous because of poor road conditions, wandering livestock and  crime. Driving standards, and vehicle and road maintenance are generally poor. Streets are crowded in major cities and road rules are routinely ignored. Serious injuries from road accidents occur daily in Cambodia. Motorcycle and coach/bus travel have particularly high accident rates. Large crowds can form quickly after road accidents and the occupants of the vehicle are at risk of becoming victims of extortion.

Speed limits in Cambodia restrict motorcycle drivers to 30km per hour in towns and 60km per hour on the outskirts. Other vehicles are restricted to 40km per hour in towns and 80km per hour outside. You must wear a helmet when riding a motorcycle.

If you're issued a ticket, you'll need to pay the fine at a payment centre within 30 days. Always ask for a receipt.

  • Learn about Cambodian traffic laws before driving.
  • Drive defensively and according to road conditions.
  • Avoid driving at night.

More information: Road safety and driving

Driver's licence

If you want to ride a motorcycle larger than 125cc, you need a Cambodian driver's (or motorcycle) licence. Apply for a licence in person at the Ministry of Public Works and Transport using a valid car or motorcycle licence from Australia. You will otherwise have to undergo testing.

Under Cambodian law, you can ride a motorcycle with an engine capacity of up to 125cc without a licence. However, check with your insurer. Some travel insurers may not cover you for riding a motorcycle at all, even if you're fully licensed. Others won't cover riders unless they hold an Australian motorcycle licence, even if riding a motorcycle with capacity less than 125cc.


Motorcycles are a common form of urban public transport. Check your travel insurance covers you for riding a motorcycle. Always wear a helmet.

Most helmets in Cambodia don't meet Australian standards. If you're visiting Cambodia for a motorcycle tour or you're expecting to travel extensively by motorcycle, bring a helmet and protective clothing with you.


Official, metered taxis are generally safe and convenient but be alert to possible scams and safety risks. Registered drivers with ride-sharing services such as Grab or PassApp are available in Phnom Penh and Siem Reap. Limited versions of similar services operate in Sihanoukville.

Motorcycle taxis (moto), tuk-tuks and rickshaws are commonly used for short distance transport. When hailed from the street, fares aren't metered and may be set according to distance travelled, number of passengers or time of day. Occasionally, drivers accept passengers without understanding their destination. Destinations are often identified by common landmarks, such as the nearest pagoda.

  • Agree on the fare before engaging a motorcycle taxi, tuk-tuk or rickshaw.
  • Have some idea of how to get where you're going.

Rail travel

A southern rail line services  Phnom Penh, Takeo, Kampot and Sihanoukville. A limited timetable northern line connects Phnom Penh to Battambang and Poipet. Train services may be slower than you expect and schedules change with little notice.

Boat travel

Travel by boat can be dangerous. Boats ferrying passengers to islands off the coast of Sihanoukville have sunk. Even modern boats may be overcrowded and lack basic safety equipment.

  • Ensure any boat you plan to board has appropriate safety equipment, including life jackets for all passengers.
  • Wear your life jacket at all times, even if others don't.
  • Check with your tour operator or boat management that safety standards are in place, including passenger and weight limits. If not, find another boat.

More information: Travelling by boat

Air safety

The safety and maintenance standards of aircraft owned by regional airlines may be deficient. Regional airlines often cancel or reschedule flights at short notice.

The Department of Foreign Affairs and Trade doesn't provide information on the safety of individual commercial airlines or flight paths. See the Aviation Safety Network website for information on aviation safety in Cambodia.

More information: Air travel


You're subject to local laws and penalties, including those that appear harsh by Australian standards. Research local laws before travelling, especially for an extended stay.

If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter. We can't get you out of trouble or out of jail.

Drug laws

Penalties for drug offences, including those involving 'soft drugs', are severe and include long jail sentences for possession of even small quantities of recreational drugs.

More information: Carrying or using drugs

Surrogacy and adoption laws

Commercial surrogacy is illegal in Cambodia.

Australia doesn't have an intercountry adoption program with Cambodia. As a result, the Australian Government can't process adoption requests at this time. The Attorney-General's Department is monitoring Cambodia's progress implementing an intercountry adoption framework and practical compliance with the Hague Convention standards and principles.

More information:

Marriage laws

If you plan to marry a Cambodian citizen and are not a dual citizen, you need  the Cambodian Ministry of Foreign Affairs and International Cooperation's approval. 

More information: Consular Department, Cambodian Ministry of Foreign Affairs and International Cooperation

Other laws

The following activities are illegal in Cambodia:

  • criticising or insulting the King, including via online publications and social media.
  • making a false statement to police, including in relation to an insurance claim – this includes reporting any crime that didn't take place or lying about the circumstances of an incident
  • nudity in public places or at sacred sites, including Angkor Wat
  • possession or production of pornographic material, including personal images taken on mobile phones, cameras or computers for personal use
  • purchase or possession of cultural or archaeological artefacts without a permit
  • flying drones in Phnom Penh, Angkor Archaeological Park in Siem Reap or other sensitive areas, unless prior approval is received from the local municipality
  • unauthorised hunting of wildlife
  • wildlife trafficking
  • working without a valid work permit. See Entry and exit.

Australian and Cambodian authorities are committed to combating child sex offences. There are severe penalties under both Australian and Cambodian law for those participating in such activity. You can be prosecuted either in Cambodia or at home under Australian law. Penalties for engaging in sexual activity with anyone younger than 18 years include lengthy prison terms.

Australian laws

Some Australian criminal laws apply overseas. If you commit these offences, you may be prosecuted in Australia. These laws include, but aren't limited to:

  • child pornography and child sex offences, including child sex tourism
  • bribery of foreign public officials
  • female genital mutilation
  • forced marriage
  • money laundering
  • people smuggling and human trafficking
  • terrorism.

More information: Staying within the law

Local customs

Cambodian authorities enforce modesty laws at prominent sites of religious significance, such as the Angkor Wat temple complex. Dress modestly, including covering your knees and shoulders. You won't be allowed in if you don't.

Don't take photos of people without their permission, especially monks and other religious figures. It is culturally inappropriate.

Avoid taking photographs near sensitive sites such as military zones, assets or personnel, transportation facilities and government buildings.

Dual nationals

Under Cambodian law, Cambodian citizenship can't be relinquished, even if a Cambodian citizen acquires the nationality of another country. Always travel on your Australian passport.

Cambodian dual nationals aged 18 to 30, who live permanently in Cambodia may be liable for compulsory military service. Military obligations for female citizens are applied on a voluntary basis.

If you're a dual national, contact the nearest Embassy or Consulate of Cambodia before you travel.

More information: Dual nationals


Travel insurance

Take out comprehensive travel insurance before you leave to cover overseas medical costs, including medical evacuation.

Remember, regardless of how healthy and fit you are, if you can't afford travel insurance, you can't afford to travel. The Australian Government won't pay for your medical expenses overseas or medical evacuation costs. This can be very expensive and cost you thousands of dollars upfront.


  • what circumstances and activities are and aren't covered under your policy
  • that you're covered for the whole time you'll be away.

More information: Travel insurance

Physical and mental health

Consider your physical and mental health before travelling, especially if you have an existing medical condition.

  • At least eight weeks before you leave, see your doctor or travel clinic for a basic health check-up. Discuss your travel plans and implications for your health.
  • Get vaccinated before you travel.

If you need counselling services while overseas, contact the Consular Emergency Centre in Canberra on +61 2 6261 3305 and ask to speak to a Lifeline telephone counsellor.

More information:


Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be illegal or a controlled substance, even if prescribed by an Australian doctor. Before you leave Australia, check if your medication is legal in Cambodia.

Take enough prescription medicine to last for your trip. Always carry a copy of your prescription or a letter from your doctor stating what the medicine is, how much you take and that it's for personal use only.

Take care if purchasing medication in Cambodia. Local pharmacies may sell counterfeit medication that is often indistinguishable from authentic medication.

More information:

Health risks

Methanol poisoning

Don't drink home-made or unlabelled alcohol in Cambodia. They may contain harmful substances, particularly methanol, which can cause serious illness, blindness, brain injury or death. Symptoms of methanol poisoning can include fatigue, headaches and nausea.The effects are similar to excessive drinking, but with pronounced vision problems that may include blurred or snowfield vision, flashes of light, tunnel vision, changes in colour perception, dilated pupils, difficulty looking at bright lights, or blindness.

Seek immediate medical attention if you suspect you are, or anyone you're travelling with, is affected by methanol or other poisoning. This could be vital to avoiding permanent disability or death. Report methanol poisoning to local police.

Insect borne illnesses

Mosquito-borne diseases such as dengue fever and Japanese encephalitis are widespread in Cambodia. Malaria is also common in some regions, particularly along the borders in mountainous regions.

Protect yourself against mosquito-borne illnesses:

  • ensure your accommodation is mosquito proof
  • use insect repellent and wear long, loose-fitting, light-coloured clothing
  • consider taking prophylaxis against malaria where necessary
  • get vaccinated against Japanese encephalitis before you travel
  • discuss your travel plans and other vaccination needs with your doctor before you travel.

More information


The rate of HIV/AIDS infection in Cambodia is high. Exercise appropriate precautions if engaging in activities that expose you to risk of infection.


Rabies exists in animals across Cambodia. Rabies is a deadly virus that can be transmitted to humans by mammals such as dogs, monkeys, cats, rats or bats. Take care when dealing with animals and seek immediate medical attention if you sustain a bite or scratch from an animal. In the absence of vaccination and/or post-exposure treatment, rabies is fatal.

Rabies vaccinations and post-exposure treatments are usually available at larger medical facilities in areas frequented by tourists and expatriates. Treatment in Phnom Penh is typically available at::

Institute Pasteur Rabies Clinic
No.5, Monivong Boulevard
12201 Phnom Penh, Cambodia

More information: Infectious diseases

Bird flu

In recent years, the WHO has confirmed a number of human cases of avian influenza ('bird flu') in Cambodia.

More information: Infectious diseases

Hand, foot and mouth disease

Hand, foot and mouth disease (HFMD) is common in Cambodia with outbreaks that are more serious occurring sometimes. It mostly affects children under the age of 10 but adult cases (particularly young adults) aren't unusual. To minimise the risk of contracting or transmitting HFMD, pay close attention to hygiene, including by carefully and frequently washing your hands.

More information: HFMD Information Sheet (WHO).

Other infectious diseases

Water-borne, food-borne, parasitic and other infectious diseases (including hepatitis, tuberculosis, typhoid and rabies) are common, with outbreaks that are more serious occurring sometimes. Isolated outbreaks of cholera also occur in some rural areas. Fresh water sources, such as rivers and lakes, carry parasitic diseases, such as schistosomiasis (bilharzia).

  • Boil drinking water or drink bottled water.
  • Avoid ice cubes.
  • Avoid uncooked and undercooked food.
  • Don't swim or bathe in fresh water sources.
  • Seek urgent medical attention if you suspect poisoning, if you have a fever or suffer from diarrhoea.

Medical facilities

Medical facilities in Cambodia are often very poor quality and very limited in the services they can provide. Treatment standards are inconsistent, even at expensive facilities targeted at westerners.

Outside Phnom Penh and Siem Reap there are almost no medical facilities equipped to deal with medical emergencies.

Hospitals and doctors generally require up-front payment in cash or evidence of valid medical insurance before commencing treatment, even in an emergency. Hospital stays can be expensive, with costs often increasing quickly into thousands of dollars. Passports are often withheld until payment is received.

If you become seriously ill or injured, you'll need to be evacuated to a destination. Medical evacuations, usually to Bangkok or Singapore, are very expensive. All medical costs, including evacuations, are at the traveller's expense.

More information: Medical Service Providers (Australian Embassy Cambodia)

Medical tourism

Medical tourism is growing in many countries in Asia, including Cambodia. However, medical care in Cambodia doesn't meet international standards. Serious and possibly life-threatening complications can result.

Avoid elective and cosmetic surgery in Cambodia.

Natural disasters

Severe storms and widespread seasonal flooding, including localised flash flooding, occur without warning in Cambodia, particularly during the local wet season from July to November. Floods may disrupt travel to some provinces. The Mekong River Commission provides information on flood levels for the Mekong River.

  • Keep an eye on media, weather and flood level reports, especially during the wet season.
  • Check with your tour operator for the latest information on disruptions.
  • Take official warnings seriously.
  • Don't enter areas affected by flooding without seeking advice from local authorities.
  • Follow the instructions and advice of local authorities.

If there is a natural disaster:

  • secure your passport and phone in a safe, waterproof location or carry it
  • contact friends and family in Australia with regular updates about your welfare
  • monitor the media, other local sources of information and the Global Disaster Alert and Coordination System
  • follow local authorities' advice. 

Where to get help

Depending on what you need, your best option may be to contact your family, friends, travel agent, travel insurance provider, employer or airline. Your travel insurer should have a 24-hour emergency number.

Emergency phone numbers

  • Fire: 118
  • Medical emergencies: 119
  • Criminal issues: contact police 117 or contact the tourist police (see below)

Local law enforcement may lack the resources to assist you in an emergency situation or to investigate crimes. Police stations and emergency numbers might not be available 24 hours a day. English may not be spoken by operators.

The tourist police have booths in tourist locations and most cities. In Phnom Penh, contact the tourist police at Number 13, Street 158, near Wat Koh. In Siem Reap, the tourist police are located either at a booth on Pub Street or on Charles de Gaulle Road, south of the Angkor Wat main entrance and the disused ticket booths. 

In other towns, contact the nearest police station. You may need to arrange an interpreter. Be wary of providing your fingerprint or signature to a police document if you're unable to read it.

Always get a police report when reporting a crime.

Tourism services and products

For complaints relating to tourism services or products, contact your service provider directly. If you're not satisfied with their response, report the issue to the tourist police.

Australian Government

Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.

For consular assistance, contact:

Australian Embassy, Phnom Penh

No. 16B, National Assembly Street
Sangkat Tonle Bassac
Khan Chamkamon
Phnom Penh, Cambodia
Phone: +855 (0) 23 213 470
Fax: +855 (0) 23 213 413
Facebook: Australian Embassy Cambodia
Twitter: AusEmbPP

Check the Embassy website for information about opening hours and temporary closures that may affect service provision.

If you are unable to contact the Embassy in a consular emergency, contact the 24-hour Consular Emergency Centre on +61 2 6261 3305 from overseas or 1300 555 135 within Australia.

Additional information


Follow the advice on Volunteering overseas to help ensure your overseas volunteering experience is safe, ethical and worthwhile. Thoroughly research any organisation offering opportunities to volunteer with children, especially in orphanages and find out whether the organisation you are working with is registered.

Additional resources