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Changes to Smartraveller

We’re committed to helping Australians in difficulty overseas.  We’re updating Smartraveller so we can improve our service to you.

From November we’ll have a new website. Our travel advisories will be easier to read and navigate.

You’ll be able to receive all travel advice updates simply, just by using your email address to subscribe.

We’ll offer a new option to get SMS ‘critical alerts’ in a crisis.

Please note, current subscribers will need to resubscribe when we launch our new website.  We know that’s an extra step but we think you’ll like how easy our new service is to use.

Smartraveller’s registration service is also changing.

From November, we’ll activate registration only when there’s an overseas crisis.

This means we’ll be quicker to respond to those who need our help.

Registration will be easier, through a simplified online form.  It’ll appear on the Smartraveller website if there’s an overseas crisis.

You can always call us if you need urgent help on 1300 555 135 (in Australia) or on 02 6261 3305 (from overseas).

What you need to know

  • You don’t need to register your travel with us before you leave Australia.  
  • If you’re travelling before November, you can still register your details.
  • If you want the latest travel advice updates delivered to your inbox, you can subscribe here.
  • But remember you’ll need to subscribe again when the new service goes live in November.