Cambodia

Latest update

This Advice was last issued on Wednesday, 22 October 2014.   It has been reviewed and reissued with editorial amendments. We continue to advise Australians to exercise normal safety precautions while travelling in Cambodia.

Cambodia overall

Summary

  • We advise you to exercise normal safety precautions in Cambodia.
  • Exercise common sense and look out for suspicious behaviour, as you would in Australia.
  • Snatch and grab crimes against foreigners by thieves on motorcycles are frequent and have sometimes resulted in injuries to victims. Pay close attention to your personal possessions at all times, particularly items that can be easy grabbed. Keep your passport and valuables in a safe place.
  • Violent clashes between security forces and demonstrators are known to occur. Five people were killed and a large number injured in separate protests in Phnom Penh in late 2013 and early 2014. You should avoid protests, demonstrations and public gatherings as they may turn violent. You should monitor local media for information about protest locations. See under Safety and Security for more information.
  • There have been roadblocks restricting access through Phnom Penh. Allow extra time for journeys and follow the advice of authorities.
  • There have been reports of assaults and armed robberies against foreigners. In 2013 and 2014, a number of incidents resulted in foreigners being shot and seriously injured, and in one case killed. You should exercise vigilance when travelling at all times and especially after dark. Areas frequented by tourists and expatriate residents are particularly targeted, including the Riverfront areas, Tonle Bassac and Boeung Keng Kang 1 (BKK1) in Phnom Penh, as well as the town of Sihanoukville (particularly at isolated beaches).
  • Severe storms and widespread seasonal flooding, including flash floods, can occur without warning in Cambodia, particularly during the local wet season from July to November. Monitor local media for more information.
  • Water-borne, food-borne, parasitic and other infectious diseases (including avian influenza, dengue fever, cholera, hepatitis, tuberculosis, typhoid and rabies) are common with more serious outbreaks occurring from time to time.
  • Be a smart traveller. Before heading overseas:
    • organise comprehensive travel insurance and check what circumstances and activities are not covered by your policy
    • register your travel and contact details, so we can contact you in an emergency
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Entry and exit

Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate of Cambodia for the most up to date information.

Australians visiting Cambodia require a visa. The Cambodian Government has introduced an electronic tourist visa ("e-visa") facility. Travellers are able to apply for a tourist visa on-line through the Cambodian Ministry of Foreign Affairs and International Cooperation’s website. E-visas are only valid for entry through Phnom Penh International Airport, Siem Reap International Airport, Koh Kong City (Cham Yeam), Poipet (Banteay Meanchey) and Bavet (Svay Rieng). E-visas are not supported at other entry points. Your passport must have at least six months’ validity remaining when you arrive in Cambodia on an e-visa.

Cambodian visas are normally available on arrival as well. Your passport must have at least four months' validity remaining when you apply for a visa on arrival in Cambodia. You should be aware that all neighbouring countries (Thailand, Vietnam and Laos) require passports to have at least six months’ validity. Local immigration authorities may deny entry and deport people who do not meet this requirement, even if they intend staying only for a short period. Day trips (arriving and departing on the same day) are not permitted except when arriving and departing via Phnom Penh International Airport.

Tourist visas are valid for thirty days only. If issued outside Cambodia, tourist visas will often provide for a validity period that is in excess of thirty days. This validity period refers to the period in which you are able to commence your thirty day visit to Cambodia. It does not extend the time you are permitted to stay in Cambodia beyond thirty days. Tourist visas must be renewed if you intend to stay in Cambodia in excess of thirty days. Tourist visas can be renewed once.

Ensure you have a valid visa for the duration of your stay in Cambodia. Overstaying your visa is considered a serious offence, and you may not be allowed to leave Cambodia until a fine is paid. For overstays of less than one month from the visa expiry date travellers can usually pay the fine at the airport on departure. Travellers who have overstayed their visa by more than one month may face severe penalties including imprisonment, deportation and/or being placed on an immigration blacklist to prevent them from returning to Cambodia.

If your passport is lost or stolen during your stay in Cambodia, you will require a police report to obtain an exit visa. The police report must be applied for in person at the tourist police station closest to where the incident occurred. You will also need to apply for a new exit visa with the Cambodian immigration authorities. Approval for an exit visa will take around 3 working days from the Cambodian Department of Immigration. You should carry copies of a recent passport photo with you in case you need a replacement passport while overseas.

Cambodian-Thai Border: Six legal international border crossing points are open for foreign travellers on the Cambodian-Thai border at Koh Kong City (Cham Yeam), O Smach (Oddar Meanchey), Poipet (Banteay Meanchey), Prum (Pailin), Dong (Kamrieng Battambang) and Caom (Oddar Meanchey). Cambodian visas can be obtained at these border crossings.

Cambodian-Vietnamese Border: Cambodian visas can be obtained at the international border crossing points at Bavet (Svay Rieng), Kaam Samnor (Kandal Mekong), Trapaing Sre (Kratie) and Phnom Den (Takeo). The Cambodian Ministry of Tourism also reports that Cambodian visas can be obtained on arrival at six other border crossings between Cambodia and Vietnam, but you should confirm this prior to travelling, as entry and exit conditions change regularly. Vietnamese visas must be obtained prior to travelling to the border.

Cambodian-Lao Border: The Lao side of the border crossing at Dong Krolor-Veun Kham is often closed to foreign travellers with little notice. The border crossing is in an isolated location 50km to the north of the Cambodian provincial centre of Stung Treng. It is not serviced by public transport, although rudimentary and unreliable private motorbike and truck services run to Stung Treng. Cambodian and Lao visas cannot be obtained at the border.

If travelling by air between Cambodia and Laos, Cambodian visas can be obtained on arrival at Siem Reap or Phnom Penh international airports.

Safety and security

We advise you to exercise normal safety precautions in Cambodia. Exercise common sense and look out for suspicious behaviour as you would in Australia.

Civil unrest/political tension

Australians should be particularly vigilant in the lead-up to and during religious or national festivals, days of national significance and commemorations. Large crowds may present an added safety risk. You should show an appropriate level of respect, particularly in areas where commemoration activities for the royal family or religious activities are taking place.

Political protests may still occur throughout Cambodia. Australians should avoid all political gatherings, protests and demonstrations as they may turn violent. Local police and security forces have been known to respond with force and may not distinguish between demonstrators and bystanders. You should monitor local media for information about protest locations.

In Phnom Penh, possible sites for rallies include political party offices, the National Assembly building, the Prime Minister’s residence (by the Independence Monument), Wat Phnom, the Phnom Penh Municipal Government Office (also known as Phnom Penh City Hall, located on Monivong Boulevard, near Freedom Park), Phnom Penh Municipal Court and other government and military buildings or compounds.

Freedom Park in Phnom Penh (also known as Democracy Park – on street 106, between street 61 and Norodom Boulevard) is a common site for public gatherings and demonstrations. Violent clashes between security forces and protestors have occurred there and in surrounding streets. You should avoid this area.

Some people were killed and a large number injured in separate protests in Phnom Penh in late 2013 and early 2014, including five protesters who were killed in Phnom Penh’s Pur Senchey District.

Roadblocks restricting access through the city have occurred with little warning. Monitor local media for information about protest locations and road blocks. Avoid these areas and follow the advice of local authorities.

Events associated with political parties may be used to mount attacks. Symbols and infrastructure associated with political parties, government, military or Western interests, such as embassies, public transport, oil and gas infrastructure, government buildings and premises of transnational and multinational companies are potential targets.

Australians may be caught up in attacks directed at others. Remain vigilant and monitor local media for possible new safety and security risks.

Cambodia-Thai border: Australians intending to visit temples along the Cambodia-Thai border should be aware of the ongoing border dispute that has resulted in fighting as recently as April 2012. In recent years conflict has occurred in the area surrounding the Preah Vihear temple (known as Khao Pra Viharn temple in Thailand) located in the border region between Preah Vihear Province in Cambodia and Sisaket Province in Thailand. Conflict has also occurred in the area surrounding the Ta Krabei (known as Ta Kwai temple in Thailand) and Ta Moan (known as Ta Muen Thom temple in Thailand) temples along the Cambodia-Thai border in Oddar Meanchey Province. Fatalities have been reported. Tourist attractions and border crossing points may be closed with little or no notice. There is a risk in border areas from landmines and unexploded military ordnance.

Terrorism

Terrorism is a threat throughout the world. See our Terrorist Threat Overseas bulletin for more information on terrorism and our General advice to Australian travellers for tips on staying safe overseas.

In recent years Cambodian authorities have averted a number of attempted bomb plots. In September 2013, an improvised explosive device (IED) was found and detonated by authorities outside the National Assembly Building near the Australian Embassy in Phnom Penh. A second IED was located at the Naga Bridge on Norodom Boulevard near Wat Phnom. In August 2013, an improvised explosive device (IED) was detonated outside the Phnom Penh Municipal Court. No injuries occurred. In 2011, three men were sentenced to jail after being convicted of threatening the security of the Australian, UK and US embassies in Phnom Penh.

Terrorist attacks can be indiscriminate and may target Western interests or places frequented by tourists.

Crime

Opportunistic crime is common in Cambodia. Keep your passport and other valuables in a safe place.

Snatch-and-grab crimes against tourists by thieves on motorcycles are frequent and have sometimes resulted in injury to victims. Several foreigners have been injured in the course of these incidents, in particular when bags are pulled from passengers on moving motorbike taxis or tuk-tuks. If travelling by tuk-tuk, consider using those with barriers (such as curtains or netting) covering the passenger sides to reduce the opportunity for thieves to snatch-and-grab your possessions. These types of crimes can also occur when crossing the street or walking along footpaths. Pay close attention to your personal possessions at all times, particularly items that can be easily grabbed. Bag-snatching, pick-pocketing and other robberies can occur at any time, particularly in Phnom Penh, Sihanoukville and Siem Reap.

Travellers have had valuables, such as money and passports, stolen from locked hotel/guesthouse rooms, particularly in cheaper accommodation. Items have been removed from luggage stored in the luggage compartments of buses, especially on bus journeys between Phnom Penh and Siem Reap.

There have been reports of assaults and armed robberies against foreigners. In 2014, two expatriates were murdered during a burglary in their Phnom Penh home. In 2013 a number of incidents resulted in foreigners being shot and seriously injured, and in one case killed. You should exercise vigilance when travelling at all times and especially after dark. Areas frequented by tourists and expatriate residents are particularly targeted, including the Riverfront area, Tonle Bassac and Boeung Keng Kang 1 (BKK1) in Phnom Penh, as well as the town of Sihanoukville (particularly at isolated beaches).

You should limit night time travel around Phnom Penh, Sihanoukville and Siem Reap to well-lit public areas and travel in groups. At night, travel by car is safer than motorcycle, tuk-tuk or cyclo (cycle-rickshaw).

Foreigners have been the target of sexual assault in Cambodia. Due to the prevalence of HIV/AIDS, victims of violent crime, especially rape, are strongly encouraged to seek immediate medical assistance.

The level of firearm ownership in Cambodia is high, and guns are sometimes used to resolve disputes. There have been reports of traffic disputes resulting in violence involving weapons. Bystanders can get caught up in these disputes. Foreigners have been threatened with handguns for perceived rudeness to local patrons in popular Phnom Penh nightclubs and elsewhere.

Tourists may be exposed to scams and more serious criminal activity in Cambodia. A criminal ring operating in Cambodia, particularly in Phnom Penh, often use a friendly person to approach tourists and invite them to a private home for any number of reasons. Some tourists were coerced into playing card games and have lost large amounts of money, or been forced to withdraw money from an ATM at gunpoint. Tourists should be wary of accepting invitations from strangers, including to return to private homes.

Banditry and extortion, including by military and police personnel, continue in some rural areas, particularly at night in areas between Snoul, Kratie and Stoeng Treng in the north-eastern provinces.

Piracy occurs in the coastal areas of Cambodia. Armed gangs have robbed boats in recent times. See our piracy bulletin for further information. The International Maritime Bureau issues piracy reports on its website.

Money and valuables

Before you go, organise a variety of ways of accessing your money overseas, such as credit cards, travellers' cheques, US dollars cash and in case of an emergency from family/friends. Australian currency is not accepted in Cambodia. Small transactions use Cambodian riel, but most purchases occur using US dollars. Visitors should take a reasonable quantity of US dollars to cover basic travelling expenses. US dollars are widely accepted throughout Cambodia, although notes that are excessively dirty or torn, or of high denominations, may not be accepted. Counterfeit bills have been detected in circulation in Cambodia.

It is important to ensure you have access to money to cover unexpected costs in case of an emergency. Restrictions such as non-refundable or non-transferable tickets apply to most discounted airfares so you may have to pay a substantial fee to change the dates of your travel. If you require medical treatment you may have to cover some costs, even if you have travel insurance.

Consult with your bank to find out whether your ATM card will work overseas. Credit card cash advances and travellers' cheque cashing services are available at banks in Phnom Penh, Siem Reap, Sihanoukville and Battambang for a fee. ATM facilities are widely available in Phnom Penh, Siem Reap, Battambang and Sihanoukville. Travellers should exercise caution when using ATM facilities as there have been reports of people being robbed after withdrawing cash.

While travelling, don't carry too much cash and remember that expensive watches, jewellery, cameras and other valuable items may be tempting targets for thieves.

As a sensible precaution against luggage tampering and theft, lock your luggage. Information on luggage safety is available from Australia's Civil Aviation Safety Authority.

Your passport is a valuable document that is attractive to criminals who may try to use your identity to commit crimes. It should always be kept in a safe place. You are required by Australian law to report a lost or stolen passport. If your passport is lost or stolen while in Cambodia, report it online or contact the Australian Embassy in Phnom Penh as soon as possible.

If your passport is lost or stolen in Cambodia, in addition to obtaining a new passport you will also need a new visa. You must obtain a police report from the local police office. You will then need to submit the police report to Cambodian immigration authorities together with a request for an exit visa. An exit visa will take around 3 working days to approve with the Cambodian Department of Immigration. Ensure you give yourself adequate time to obtain a new passport and exit visa before your planned departure.

Failure to hold a valid visa in your passport may delay departure from Cambodia and can sometimes result in fines and detention.

Making false statements to police is a crime. Falsely reporting a crime, or the circumstances of an incident, may result in charges being laid against you.

Review the general advice to Australian travellers for further information on being safe and prepared abroad.

Local travel

Landmines remain a danger in many parts of Cambodia, especially along the border with Thailand. Large areas of rural Cambodia are still contaminated with unexploded ordnance. Visitors to the north and northwest of Cambodia should not stray from clearly marked pathways. Exercise caution if travelling beyond the Angkor Wat temple complex to outlying temples in the Siem Reap area.

Travel by roads, especially at night, is dangerous because of poor road conditions, wandering livestock and the risk of crime. Driving standards and vehicle and road maintenance are generally poor. Road rules are often not followed. Serious injuries from road accidents occur daily in Cambodia. Motorcycle and coach/bus travel have particularly high accident rates. Large crowds can form quickly after road accidents and the occupants of the vehicle are at risk of becoming victims of extortion. For further advice, see our road travel page.

Streets are crowded in major cities and road rules are routinely ignored. Be very careful when crossing busy streets as traffic can appear from any direction.

There is no formal public transport system in Cambodia. Motorcycle taxis (moto) and motorised three-wheel vehicles (tuk-tuk or remork) are commonly used for short distance transport. Fares are not metered and may be set according to distance travelled, number of passengers and time of day. Negotiating the fare prior to travel can help to avoid confrontation on price. Occasionally drivers accept passengers without full comprehension of the requested destination. It is good practice to carry a map and have some idea of the direction you are required to take to reach your final destination.

Given the common use of motorcycles for urban public transport, you should ensure that your insurance policy provides coverage for riding motorcycles, either as a driver or passenger. You should take precautions, including the use of a helmet and protective clothing when travelling on a motorcycle or moto-scooter, even as a passenger. Most locally purchased helmets do not meet Australian standards. If you are travelling to Cambodia to participate in a motorcycle tour or you are expecting to travel by motorcycle extensively, you should consider bringing a helmet and protective clothing from Australia.

You should avoid travelling by bamboo trains because of the high risk of accidents.

Travel by boat in Cambodia can involve safety risks. Even modern vessels may be overcrowded and lack basic safety equipment (such as life jackets, life rafts and fire extinguishers).

Don’t be afraid to ask about or insist on minimal safety requirements with tour operators.

Airline safety

You should be aware of concerns about the safety and maintenance standards of aircraft owned by local airlines operating internal flights. This caution includes Royal Cambodian Government aircraft, including those managed by the Royal Cambodia Air Force. Local airlines often cancel or reschedule internal flights at short notice.

The Australian Government does not provide information on the safety of individual commercial airlines or flight paths. See instead the Aviation Safety Network website for information on aviation safety in Cambodia.

Please also refer to our general air travel page for information on aviation safety and security.

Laws

When you are in Cambodia, be aware that local laws and penalties, including ones that appear harsh by Australian standards, do apply to you. If you are arrested or jailed, the Australian Government will do what it can to help you but we can't get you out of trouble or out of jail. Research local laws before travelling.

Information on what Australian consular officers can and cannot do to help Australians in trouble overseas is available from the Consular Services Charter.

Overstaying your visa in Cambodia can be considered a serious offence. See Entry and Exit for more information.

Penalties for drug offences, including those involving "soft drugs", are severe and include lengthy jail sentences.

Local laws prohibit possession or production of pornographic material, including personal images taken on mobile phones, cameras or computers for personal use. The purchase of sex is also a criminal offence.

Cambodian authorities are committed to protecting their cultural heritage. A permit is required to purchase or possess cultural and archaeological artefacts. The penalty under Cambodian law for an unintentional act concerning cultural heritage property is a minimum of six months and a maximum five years imprisonment and a fine equal to the value of the cultural object. An intentional act attracts a minimum of two to eight years' imprisonment and a fine equal to double the value of the cultural object.

In 2011, the Cambodia government changed the requirements applying to marriages between foreign men and Cambodian women. Foreign men wishing to marry a Cambodian woman must be under 50 years of age, and have a monthly income of at least US$2,500 at the time their marriage is approved by the Cambodian Ministry of Foreign Affairs and International Cooperation. The requirements do not apply to people who are dual Australian/Cambodian citizens, or Cambodian citizens who hold a permanent resident visa in Australia. They do not apply if both people are over 50 years of age. For further information contact the Legal and Consular Department of the Cambodian Ministry of Foreign Affairs and International Cooperation on +855 23 212 641, or visit www.mfaic.gov.kh.

If two foreigners wish to marry in Cambodia, they should be aware that they will be unable to register their marriage or obtain an official marriage certificate from the Cambodian government. Cambodian law does not recognise marriage ceremonies between two foreigners which take place within Cambodia, and under Australian law a marriage conducted in an overseas country where it is not recognised under the laws of that country is not recognised as a valid marriage in Australia.

Some Australian criminal laws, such as those relating to money laundering, bribery of foreign public officials, terrorism, forced marriage, female genital mutilation, child pornography, and child sex tourism, apply to Australians overseas. Australians who commit these offences while overseas may be prosecuted in Australia.

Australian and Cambodian authorities are committed to combating child sex tourism. There are severe penalties under both Australian and Cambodian law for those participating in such activity. Australians may be prosecuted either in Cambodia or at home under Australian law. In Cambodia, a person under the age of 18 years is considered a minor, and penalties can include lengthy prison terms. Australian law prohibits Australian citizens and residents from engaging in sexual activity with children aged under 16 years while overseas. It is also an offence under Australian law to facilitate or benefit from sexual activity with children under 16 years of age, including while overseas. These offences carry penalties of up to 25 years imprisonment for individuals and up to $500,000 in fines for companies.

Foreigners wishing to drive in Cambodia, require a Cambodian driver’s licence. The licence can be applied for in person at the Ministry of Public Works and Transport. Applicants should bring a valid driver’s licence from their home country or a recognised international driving permit.

Local customs

Photographing members of the public without prior permission, especially monks and other religious figures, is considered culturally inappropriate. You should avoid taking photographs near sensitive sites such as military zones, assets or personnel, transportation facilities and government buildings.

Information for Dual Nationals

Under Cambodian law, Cambodian citizenship cannot be relinquished, even if a Cambodian citizen acquires the nationality of another country. We strongly advise you to travel on your Australian passport at all times.

Any Cambodian dual national aged 18 to 30 who resides permanently in Cambodia may be liable for military service. According to Cambodian law, military obligations for female citizens are applied on a voluntary basis.

For further information on issues relating to dual nationality contact the nearest Embassy or Consulate of Cambodia before you travel.

Our Dual nationals page provides further information.

Health

We strongly recommend that you take out comprehensive travel insurance that will cover any overseas medical costs, including medical evacuation, before you depart. Confirm that your insurance covers you for the whole time you'll be away and check what circumstances and activities are not included in your policy. Remember, regardless of how healthy and fit you are, if you can't afford travel insurance, you can't afford to travel. The Australian Government will not pay for a traveller's medical expenses overseas or medical evacuation costs.

It is important to consider your physical and mental health before travelling overseas. We encourage you to consider having vaccinations before you travel. At least eight weeks before you depart, make an appointment with your doctor or travel clinic for a basic health check-up, and to discuss your travel plans and any implications for your health, particularly if you have an existing medical condition. The World Health Organization (WHO) provides information for travellers and our health page also provides useful information for travellers on staying healthy.

Home-made, or unlabelled alcohol is widely available in Cambodia and should be avoided. Alcoholic drinks can be mixed with harmful substances, particularly methanol, which can cause serious illness, blindness, brain injury or death. If you suspect that you or a companion may have been poisoned, you need to act quickly and get urgent medical attention. Symptoms of methanol poisoning can include fatigue, headaches and nausea, similar to the effects as excessive drinking, but with pronounced vision problems that may include blurred or snowfield vision, flashes of light, tunnel vision, changes in colour perception, dilated pupils, difficulty looking at bright lights, or blindness. If you suspect that you, or anyone you are travelling with, have been affected by methanol or other poisoning, it is imperative that you seek immediate medical attention, which could be vital in avoiding permanent disability or death. All suspected cases of methanol poisoning should be reported to local police.

Health and medical services in Cambodia are generally of a very poor quality and very limited in the services they can provide. Outside the capital there are almost no medical facilities equipped to deal with medical emergencies. Hospitals and doctors generally require up-front payment in cash. In the event of a serious illness or accident, medical evacuation to a destination with the appropriate facilities would be necessary. Air evacuations, often to Bangkok or Singapore, are very expensive. All medical costs, including evacuations, are at the traveller’s expense.

Take care if purchasing medication in Cambodia. Local pharmacies may sell counterfeit medication which is often indistinguishable from authentic medication.

Despite the efforts of Cambodian authorities and other agencies in reducing the overall rate of HIV/AIDS, there remains a significant risk of contracting HIV/AIDS in certain high risk activities such as unprotected sex and injecting drugs.

Mosquito-borne diseases such as dengue fever and Japanese encephalitis are widespread across Cambodia. Malaria is also prevalent in some regions. We encourage you to consider taking prophylaxis against malaria and other mosquito-borne diseases where necessary; and to take measures to avoid insect bites, including using an insect repellent at all times, wearing long, loose fitting, light coloured clothing and ensuring your accommodation is mosquito proof.

Water-borne, food-borne, parasitic and other infectious diseases (including cholera, hepatitis, tuberculosis, typhoid and rabies) are common with more serious outbreaks occurring from time to time. We advise you to boil all drinking water or drink bottled water, avoid ice cubes and raw and undercooked food. Do not swim in fresh water to avoid exposure to parasitic diseases such as schistosomiasis (bilharzia). Seek medical advice if you have a fever or are suffering from diarrhoea or an animal bite.

Rabies can be found in animals across Cambodia. Rabies is a serious virus which can be transmitted to humans by animals, often through dogs, monkeys, cats, rats or bats. You should take care when dealing with animals and seek immediate medical attention if you sustain a bite or scratch from an animal. Rabies vaccinations and post exposure treatments are available at Institute Pasteur Rabies Clinic, No.5, Monivong Boulevard, 12201 Phnom Penh.

Avian influenza: The World Health Organization (WHO) confirmed 26 human cases of avian influenza in Cambodia in 2013. See our health page and Avian influenza bulletin for further information.

Hand, foot and mouth disease: There was an outbreak of hand, foot and mouth disease (HFMD) in Cambodia which resulted in the death of a number of children in 2012. HFMD is common in Cambodia with more serious outbreaks occurring from time to time. It mostly affects children under the age of 10 years but adult cases (particularly young adults) are not unusual. Normal hygiene precautions should be taken including careful and frequent hand washing. For more advice and information please see the WHO website.

Where to get help

Depending on the nature of your enquiry, your best option may be to contact your family, friends, airline, travel agent, tour operator, employer or travel insurance provider in the first instance.

If the matter relates to criminal issues, in Phnom Penh contact the Tourist Police at Number 13, Street 158, near Wat Koh. In other towns, contact the nearest police station for advice on where to report a crime. The national emergency numbers are: Police – 117, Fire – 118 and Ambulance – 119.

If the matter relates to complaints about tourism services or products, contact the service provider directly. If you are not satisfied with their response, you should report the issue to the tourist police.

The Consular Services Charter explains what the Australian Government can and cannot do to assist Australians overseas. For consular assistance, see contact details below:

Australian Embassy, Phnom Penh

No. 16B, National Assembly Street
Sangkat Tonle Bassac
Khan Chamkamon
Phnom Penh, Cambodia
Telephone +855 (0) 23 213 470
Facsimile +855 (0) 23 213 413
Email: australian.embassy.cambodia@dfat.gov.au
Website: www.cambodia.embassy.gov.au

See the Embassy website for information about opening hours and temporary closures that may affect service provision.

If you are travelling to Cambodia, whatever the reason and however long you'll be there, we encourage you to register with the Department of Foreign Affairs and Trade. You can register online or in person at any Australian Embassy, High Commission or Consulate. The information you provide will help us to contact you in an emergency - whether it is a natural disaster, civil disturbance or a family issue.

In a consular emergency if you are unable to contact the Embassy you can contact the 24-hour Consular Emergency Centre on +61 2 6261 3305 or 1300 555 135 within Australia.

Additional information

Natural disasters, severe weather and climate

Severe storms and widespread seasonal flooding, including flash floods, can occur without warning in Cambodia, particularly during the local wet season from July to November. These floods may disrupt travel to some provinces. The Mekong River Commission website contains information on flood levels for the Mekong River.

Further information on natural disasters, including flooding in Cambodia, is available from the Humanitarian Early Warning Service. If a natural disaster occurs, follow the advice of local authorities.

Wildlife

Australian travellers should be aware that there are severe penalties under Cambodian law for wildlife trafficking and illegal hunting.

Additional Resources

For additional general and economic information to assist travelling in this country, see the following links:



While every care has been taken in preparing this information, neither the Australian Government nor its agents or employees, including any member of Australia's diplomatic and consular staff abroad, can accept liability for any injury, loss or damage arising in respect of any statement contained herein.

Maps are presented for information only. The department accepts no responsibility for errors or omission of any geographic feature. Nomenclature and territorial boundaries may not necessarily reflect Australian Government policy.