Fire and rescue services
Call 911.
Medical emergencies
Call 911.
Police
Call 911 or contact the police at your nearest police station.
We advise:
Exercise normal safety precautions in Palau.
We advise:
Exercise normal safety precautions in Palau.
Exercise normal safety precautions in Palau.
Exercise normal safety precautions in Palau.
Full travel advice: Safety
Full travel advice: Health
Full travel advice: Local laws
Full travel advice: Travel
Full travel advice: Local contacts
The crime rate is low.
Petty crime from drug use is increasing.
To protect yourself from theft:
Drink spiking can happen anywhere. Be alert, don’t leave your food or drinks alone. Watch when your drink is being mixed. If you feel unwell, tell your friends immediately and get to a safe place. Keep an eye on your friends - if they feel unwell, stay with them. Get medical help if needed.
People have died or become very sick from poisoned drinks overseas. This includes Australians. Methanol is highly toxic. As little as one shot can be fatal. Methanol can be added or accidentally created during poor quality alcohol production. Only drink branded, sealed drinks. Get urgent medical help if you think you’ve been poisoned.
More information:
You could face cyber threats in any country, anyone is a target. Your devices and data can be stolen, especially when using public Wi-Fi, computers, or Bluetooth. Criminals can use stolen information to conduct scams or to resell your personal information.
The Australian Cyber Security Centre has advice on how to protect yourself online.
Social media can also be risky in places with social or political tensions or strict laws. People have been arrested for what they posted online. Check the laws of the destination you’re travelling to and think about what you post on social media. The Australian Government can’t get you out of trouble if you’re accused of breaking the law.
More information:
Civil unrest is rare. However, demonstrations and large public gatherings can turn violent.
More information:
Terrorism is a threat worldwide. Terrorist attacks could occur anywhere and at any time. Be alert to possible threats, especially in public places. Terrorists may target tourist areas or other places frequented by foreigners and where large crowds may gather.
More information:
Tour operators don't always follow safety and maintenance standards.
If you plan to do a tour or adventure activity:
If proper safety equipment isn't available, use another provider.
There is unexploded ordnance in Palau left from World War II, particularly in Peleliu and Angaur.
Be careful when diving or exploring caves.
Saltwater crocodiles live in parts of Palau. You may not be able to see them. Ask local authorities before entering the water where there are mangroves.
If you plan to visit the Jellyfish Lake on Eil Malk Island, you're only permitted to snorkel, you're not permitted to scuba dive.
Beaches are not usually patrolled in Palau. Maritime search and rescue is limited. Swimmers have died because of heatstroke, strong tides and powerful lagoon currents. Be alert to warning signs and follow the advice of local authorities.
Palau can experience severe weather and tropical storms.
If a tropical storm is approaching:
If there's a tropical storm:
To stay safe during severe weather:
Check these websites for updates and alerts:
Some areas of Palau are at risk from large and destructive tsunamis.
Receive tsunami alerts by registering with:
If you're near the coast, move immediately to high ground if advised by local authorities, or if you:
Don't wait for official warnings, such as alarms or sirens. Once on high ground, check local media.
Get comprehensive travel insurance before you leave.
It must cover all medical costs overseas, including evacuation. The Australian Government will not pay for these costs.
If you can’t afford travel insurance, you shouldn’t travel. This is true for everyone, even if you are healthy and fit.
If you don’t have insurance, you might have to pay thousands of dollars up front for medical care.
Before you travel, check your policy, make sure:
- you know what activities and medical care your insurance covers, including evacuations
- your insurance covers you for your whole trip, including any stopovers
- you know any exclusions – for example, you might need to pay extra for activities like motorcycling, snow sports or bungee jumping.
More information:
Think about your health before you travel, especially if you have any medical conditions.
See your doctor or a travel clinic to:
- get a basic check-up
- ask if your travel plans might affect your health
- find out what vaccinations you need.
If you're concerned about your mental wellbeing, or someone else's, read more about mental health support overseas.
More information:
Not all medications available in Australia are accessible in other countries. Some medicines may be illegal, even if prescribed by an Australian doctor.
Ensure your medication is legal overseas. Take enough for your whole trip.
Carry a copy of your prescription and a letter from your doctor stating:
- medication names
- your required dosage
- that the medications are for your personal use.
More information:
Hepatitis B is endemic in Palau. Know and follow health advice, including vaccination, to reduce your risk of exposure.
Sexually Transmitted Infections (STIs) are common in Palau. Take precautions.
Dengue outbreaks do occur.
To protect yourself from disease:
More information:
Hospital and medical facilities are limited.
A hyperbaric chamber is located in the hospital in Koror. Many popular dive sites are far away from Koror.
If you're seriously ill or injured, you'll most likely need to be evacuated to another country with better facilities. Medical evacuation can be very expensive. Flights are limited.
When you travel to another country, you must follow their laws. Even if they seem strict compared to Australia's. Before you go, learn about the local laws in that country.
The Australian Government is limited in how and when we can help if you're arrested overseas. We can't get you out of trouble or out of jail. Understand our limits. Read the Consular Services Charter.
Penalties for drug offences are strict.
A mandatory sentence of 25 years applies for possessing illegal 'hard drugs'. Hard drugs include heroin, cocaine and synthetics.
More information:
A traditional bul (decree by traditional leadership) is in effect in the most populous states of Koror and Airai to help combat issues with drug use and crime associated with drug use. This decree is a curfew and is in place between midnight and 5am in the hamlets (suburbs). Essential activities, such as travelling between home and work, and medical emergencies, are permitted. A similar curfew, implemented by state authorities, is in effect in the states of Ngarchelong and Ngiwal. Follow the advice of local authorities.
It's illegal to bring, import, advertise, sell, and use e-cigarettes and vapes in Palau. Do not bring e-cigarettes or vapes with you to Palau. Individuals violating the law could face a fine of $US1,000. Businesses or persons importing, distributing, or selling the products could face a fine of $US20,000.
It's illegal to bring and use sunscreen products that contain chemical ingredients that are harmful to the coral reefs. Sunscreens that contain harmful chemicals are prohibited by the Palauan government. Importation and distribution of ‘reef toxic’ sunscreens will carry fines up to $US1,000. Only use ‘reef safe’ sunscreen products, which are available in stores in Palau.
The legal drinking age is 21 years. Drinking in public places is illegal. The sale of alcohol on the day of national and state elections is illegal.
It's illegal to disturb or take historical items, including from sunken vessels.
It’s illegal to buy, sell or own counterfeit or pirated goods.
If you're travelling through Guam, counterfeits are also illegal there.
Some Australian laws still apply even if you’re in another country. You could be charged in Australia if you break these laws overseas.
More information:
Dress and behaviour standards are conservative.
Take care not to offend.
Same-sex relationships are legal, but cultural attitudes can be conservative. Avoid public displays of affection.
More information:
Each country or territory decides its own entry and exit rules. To find out what you need to enter a destination, ask their embassy, consulate or immigration office.
A visitor visa for up to 30 days is available on arrival in Palau. You'll need an onward or return ticket, and at least 6 months validity in your passport. Entry and exit conditions can change at short notice. You'll need to complete an online Palau Entry Form, up to 72 hours prior to arrival. Be alert to scams as there is no charge for this form.
Palau has a Consulate-General in New South Wales which can be contacted via email.
Entry and exit conditions can change. Contact the Palau’s Bureau of Customs and Border Protection for details about visas, currency, customs and quarantine rules:
• Phone: +680 488 1985 or +680 488 6031
• Email: immigration@bcbp.pw or customs@bcbp.pw
Or you can contact Palau’s Ministry of State
• Phone: +680 767 2490 or +680 767 2509 or +680 488 5594
• Email: ministrymos.rop@gmail.com
If you travel through the United States, including Guam, the Northern Mariana Islands and Hawaii, you must meet US entry or transit requirements. Check visa requirements with a US embassy or consulate.
If you're travelling with a child who isn't your own, carry a notarised letter of consent from their legal guardian.
You'll be charged departure tax and an environmental protection fee as a component of your airfare ticket. There are no other departure taxes.
You must get an entry permit before arriving in Palau. You'll be required to submit documentation before your arrival. You may face significant penalties if you enter Palau without authorisation.
For more information and requirements relevant to your vessel, contact Bureau of Commercial Development, Division of Transportation:
Email: dot@palaunet.com
Phone: +680 767 2111 or +680 767 4343 or +680 488 2109 or +680 488 4224
VHF Channel: 16
Opening hours: Monday to Friday 7:30am to 4:30pm
Many countries require your passport to be valid for at least 6 months before entering or departing. This includes for transit.
If your passport expires too soon, you might not be able to travel.
The Australian Government doesn’t make these rules. Check your passport’s expiry date before you go. If you’re not sure, it’s a good idea to get a new passport.
Your passport is valuable and can be used by others to commit crimes.
Don’t let anyone trick you into giving it to them. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government:
- In Australia: contact the Australian Passport Information Service.
- Overseas: contact the nearest Australian embassy or consulate.
Australian passports comply with international standards for sex and gender. If your passport has an 'X' in the sex field, we can’t guarantee your entry or transit to other countries. Ask the embassy or consulate of your destinations if they’ll accept your passport with an 'X' gender marker. Check all transit destinations too.
More information:
The local currency is the US Dollar (USD).
ATMs are available in larger centres and at the airport.
Some local shops accept credit cards.
To drive in Palau for up to 30 days, you need both:
You must get your IDP before you arrive. The Australian Automobile Association (AAA) is the issuing authority in Australia for IDPs. State and territory motoring clubs process on behalf of AAA, for example NRMA in NSW. After 30 days, you must get a local licence.
After rain, sealed roads on Koror usually stay in fair condition.
Many roads on Palau's other islands are unsealed. After rain, you may only be able to access them with a 4WD vehicle.
To reduce your risks when driving, be aware:
More information:
Make sure your travel insurance covers you for riding a motorbike.
Always wear a helmet.
There are no taxis or public transport options available at the airport. Book airport transfers through your hotel.
Use licensed taxis and hire-car services. Rental cars and a limited number of taxis are available. Arrange one through your hotel.
Local taxis aren't metered. Fares between locations are fixed. Ask for the fare list.
Some restaurants provide transport. Ask when you make a reservation.
Public transport options are limited.
A bus service operates on a limited schedule in Koror.
Inter-island ferries and water taxis are common.
Always wear a life jacket, even if others don't.
More information:
DFAT doesn’t give advice about how safe different airlines or flight paths are.
Safety risks and weather events may cause flight delays and cancellations. Contact your travel agent or airline to confirm your plans.
Check Palau's air safety profile with the Aviation Safety Network.
More information:
Depending on what you need, contact your:
Call 911.
Call 911.
Call 911 or contact the police at your nearest police station.
Always get a police report when you report a crime.
Your insurance company should have a 24-hour emergency number.
The Australian Government aims to provide high quality consular assistance. There are limits to what we can do. Read the Consular Services Charter to understand how we can assist you overseas.
This is to allow for building repairs to be undertaken. Officials remain in country and are working from a different location. Australians requiring urgent consular assistance should contact the Consular Emergency Centre in Canberra on +61 2 6261 3305.
All other enquiries can be directed to Koror.Embassy@dfat.gov.au
Facebook: @AusEmbPalau
Instagram: @AusEmbPW
In a consular emergency, if you can't contact the embassy, call the 24-hour Consular Emergency Centre on:
Be the first to know official government advice when travelling.