Call 112 for emergency assistance, or:
Fire and rescue services
Call 115
Medical emergencies
Call 118
Police
Call113
We advise:
Exercise normal safety precautions in Italy.
We advise:
Exercise normal safety precautions in Italy.
Full travel advice:Safety
Full travel advice: Health
Full travel advice:Local laws
Full travel advice: Travel
Full travel advice: Local contacts
Petty crime is common, particularly in the summer and autumn tourist seasons. It includes bag snatching, pick-pocketing, passport theft and theft from cars.
Thieves are most active:
To reduce the risk of theft:
Monitor local sources for advice about new safety or security risks.
Vehicle break-in and theft is common. Many Australians have had belongings, including passports and other valuables stolen from their parked cars. Avoid leaving luggage in your car for any length of time.
Large tour buses and campervans on busy streets are routinely targeted.
There are reports of thieves slashing tyres and staging roadside emergencies. They aim to persuade drivers to pull over and get out of their cars. While the driver is distracted, the thieves steal personal belongings.
Popular targets for thieves include:
To reduce your risk of theft from your vehicle:
Theft is common on trains, including to and from Fiumicino airport near Rome and on overnight journeys.
Thieves often work in groups to distract victims and rob them while they're not looking.
On trains, they do this by:
Often, a member of the group will pretend to come to help the victim while others steal their valuables.
Check the Italian Public Security System site Polizia Di Stato for advice on how to avoid theft on trains.
Credit card and ATM fraud happens, often involving 'skimming' machines. Monitor your bank statements.
To protect yourself from fraud:
Police have warned that counterfeit European currency is in circulation. Check any notes you receive.
You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you're connecting to Wi-Fi, using or connecting to shared or public computers, or Bluetooth.
Commenting on local or political events on social media can also be risky in destinations where there are social or political tensions, including commenting on laws that may seem unreasonable by Australian standards.
More information:
Kidnapping can happen anywhere, anytime, including in destinations that are typically at lower risk.
The Australian Government’s longstanding policy is that it doesn’t make payments or concessions to kidnappers.
More information:
Tourists have been robbed and assaulted after consuming spiked food or drinks. This has happened in cities and towns, including Rome, Milan, Florence, Sardinia and Naples.
Some victims have been sexually assaulted or needed hospitalisation.
In Rome, many incidents have taken place:
In Milan, such attacks happen in bars, nightclubs and other late-night venues.
In Florence and Naples, these attacks happen mainly near train stations and in bars and cafes in the city centres.
Drink spiking can happen anywhere. Be alert to the potential risks, and don't leave food or drinks unattended. Pay attention when your drinks are being mixed. If you feel any symptoms, tell your friends immediately. Ask someone you trust and know well to take you to a safe place. If a friend shows any of these symptoms, don't leave them alone. You may need to seek medical care.
Locals and foreigners, including Australians, have died or become seriously ill from poisoned drinks overseas. Methanol is highly toxic. As little as one shot can be fatal. Methanol can be added or accidentally created during poor quality alcohol distillation and production. Protect yourself by making smart drink choices. Choose branded beers, ciders, wines and premixed cocktails in sealed bottles and cans. Get urgent medical help if you suspect you’ve been poisoned.
More information:
Public protests and events that draw large groups of people can turn violent and spark violent unrest, demonstrations and riots.
To protect yourself from violence and unrest:
More information:
Strikes are common across Italy.
They can cause building closures, particularly in tourist areas. They also regularly disrupt public transport, including air, shipping, train, bus, tram and taxi services.
Strikes may involve roadblocks and petrol station closures and can cause transport delays and cancellations.
Trenitalia (Italian) gives details on train disruptions. Call 89 20 21 in Italy or +39 0668745475 from outside Italy.
To avoid transport delays or missing flights:
Some violence occurs due to domestic social or political issues.
Bombings have occurred. Bombers have targeted:
Terrorist attacks could occur anywhere and at any time. Be alert to possible threats, especially in public places. Terrorists may target tourist areas or other places frequented by foreigners and where large crowds may gather.
Possible targets include:
To stay safe:
If there’s an attack, leave the area as soon as it's safe to do so. Avoid the affected area in case of secondary attacks.
Terrorism is a threat worldwide.
More information:
Italy experiences natural disasters and severe weather.
In the event of a natural disaster:
Forest fires often occur during summer, usually from June to September. They tend to happen in heavily forested regions. Wildfires can reach major towns during extreme conditions.
Forest fires can be unpredictable and dangerous. They can affect air quality in a way that harms your health.
Monitor the media for updates and follow the advice of local authorities. Visit the Italian Civil Protection Authority website for more information.
Heavy winter rains often cause widespread flooding and mudslides.
The areas most often affected are:
Flooding and mudslides can result in loss of life, destruction of property and evacuation of inhabitants.
Italy is in an active seismic region and has several earthquakes each year.
Large earthquakes can cause landslides and avalanches. This can result in injuries, death and damage to infrastructure, homes and property.
When travelling in Italy, find out your hotel's earthquake procedure.
If there's been seismic activity in the area you're in or going to, check with your airline or travel provider about disruptions.
More information:
Italy has active volcanoes. These include:
Volcanic activity can cause travel disruptions, including temporary airport closures.
Fatalities have occurred from volcanic eruptions.
Get comprehensive travel insurance before you leave.
Your policy needs to cover all overseas medical costs, including medical evacuation. The Australian Government won't pay for these costs.
If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.
If you're not insured, you may have to pay many thousands of dollars up-front for medical care.
Confirm:
Consider your physical and mental health before you travel, especially if you have an existing medical condition.
See your doctor or travel clinic to:
Do this at least 8 weeks before you leave.
If you have immediate concerns for your welfare or the welfare of another Australian call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your nearest Australian Embassy, High Commission or Consulate to discuss counselling hotlines and services available in your location.
More information:
Not all medications available over the counter or by prescription in Australia are available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.
If you plan to bring medication, check if it's legal in Italy. Take enough legal medication for your trip.
Carry a copy of your prescription or a letter from your doctor stating:
More information:
Italy has experienced outbreaks of measles. Make sure your vaccinations are up to date before you travel.
More information:
West Nile virus (WNV), dengue and chikungunya virus cases have been reported in Italy.
Tick-borne encephalitis is a risk in forested and rural areas. They are active from May to October.
To reduce your risk of insect and tick-borne disease:
Medical facilities in major cities are of good standard. In regional areas, facilities may be limited.
In smaller cities, you may be expected to bring your own necessities, including hygiene items, towels, toilet paper, cutlery and bottled water.
There's a Reciprocal Health Care Agreement between Australia and Italy.
Under this agreement, you can get care in Italian public medical facilities if:
To access care under this agreement, you must provide your Medicare card and Australian passport.
The Reciprocal Health Care Agreement doesn't replace the need for private travel health insurance.
It also doesn't cover treatment for ongoing health conditions you already had when you arrived.
Private doctors, specialists and diagnostic services will ask you to pay up-front.
Private hospitals generally require a large deposit before they will start treatment.
You're subject to local laws and penalties, including those that appear harsh by Australian standards. Research local laws before travelling, especially for an extended stay.
If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter. But we can't get you out of trouble or out of jail.
Italy doesn't recognise any form of de facto relationship. If a person dies while in Italy, local authorities may not formally recognise their de facto partner as next-of-kin.
Penalties for drug offences are severe and can include long jail sentences.
More information:
Pay attention to signs about conduct around tourist areas in major cities, including Rome and Florence.
Officials may fine you for littering, sitting, eating or drinking on steps and courtyards around churches and public buildings or in public spaces in these cities.
Some cities, including Rome, have banned:
Police have arrested Australians for disturbing the peace under these laws.
It's illegal to:
If you want to take a photo of an official building or military area, check with local authorities first.
Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.
More information:
Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering.
Italy is part of the Schengen area, along with many other European countries, which means you can enter Italy without a visa in some cases.
If, for unexpected reasons, you can't return to Australia or leave Italy before your visa-free limit expires, contact the nearest local immigration office ('questura') in Italy.
Entry and exit conditions can change at short notice. Contact the nearest Italian embassy or consulate for details about visas, currency, customs and quarantine rules.
Temporary border checks have been introduced at Italy's borders with Slovenia. Allow extra time when crossing the land border between Italy and Slovenia and be ready to show your passport or residency card if you're asked to do so by the border police. Checks may also involve vehicle inspections.
The new European Union's (EU) Entry/Exit System (EES) for registering all non-EU nationals, including Australians, travelling in or out of the Schengen area, has started.
European countries using the EES will gradually introduce the system at their external borders. Data collection will be introduced at border crossing points with full implementation by 10 April 2026.
After it is fully implemented, EES registration will replace the current system of manually stamping passports.
The registration process should only take a few minutes but there may be longer border queues when the new system starts.
When travelling into and out of the Schengen area, for short stays, you may need to
This creates a digital record that registers your biometric details.
If you revisit the Schengen area within 3 years of creating your digital record, you'll only need to provide either your fingerprint or photograph at the border on entry and exit.
If you frequently travel to Schengen areas for work and/or leisure purposes, you must ensure that your total stay in the Schengen area is no more than 90 days in every 180 days. Be aware of immigration penalties and enforcement for exceeding the limit in any individual country you plan to travel to or through.
Entry and exit conditions can change at short notice. Before you travel, contact the nearest embassy or consulate for details on entry requirements .
More information:
Some countries won't let you enter unless your passport is valid for six months after you plan to leave that country. This can apply even if you're just transiting or stopping over.
Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.
You can end up stranded if your passport is not valid for more than six months.
The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting a new passport.
Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.
Some people may try to trick you into giving them your passport. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government as soon as possible:
Although Australian passports comply with international standards for sex and gender, we can't guarantee that a passport showing an 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest embassy, high commission or consulate of your destination before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers.
More information:
The official currency of Italy is the euro (EUR).
You must declare amounts over 10,000 euro or equivalent if you're travelling between Italy and any non-European Union (EU) country, including all forms of currency, not just cash.
You don't need to declare cash if you're travelling to or from another EU country.
You'll be fined if you don't declare currency or give incorrect information on entry or exit.
ATMs are widely available across the country. Hotels, restaurants and shops accept international credit cards.
The Jubilee, also known as the Holy Year, will take place in Rome from 24 December 2024 to 6 January 2026.
A large number of visitors, including pilgrims, will be in Rome during this period. This could lead to disruptions in traffic routes, an increased risk of petty crime, and limited taxi availability due to overcrowding.
During the Jubilee, you should expect an increased presence of security and local authorities may ask you to enter or leave using specific routes.
In Rome, make sure you:
For more information, visit the official Jubilee website or download the official Jubilee App.
Several cities in Italy impose a 'tourist tax' per person for each night of stay. You pay this directly to your accommodation provider, and it's often requested as a cash payment.
If you're not a resident, you'll need both:
You must get your IDP before leaving Australia.
You must get an official translator (traduttore giurato) to translate your licence in Italy. Find a list of official translators in the Italian Yellow Pages.
If you take up legal residence (residenza) and stay more than 1 year, you must apply for an Italian licence. Italy doesn't allow you to convert your Australian licence, meaning you'll have to take written and driving exams in Italian. You can do the exam in German or French in some cases.
Contact an Italian embassy or consulate to find out about obtaining an Italian driver's licence.
Driving can be dangerous. Driving conditions are disorganised compared to Australia.
By law, you must use headlights on main roads outside urban areas and highways, including during the day.
More information:
Limits on car access to the city centres exist to help reduce traffic. They are traffic-restricted zones (ZTL). Be aware that:
If you're staying in the centre of an Italian city, ask your hotel or host about traffic restrictions. You can also check the website of the relevant municipality (comune) before you arrive.
You must use snow tyres or chains in some mountainous regions or areas where snow is common.
Road signs will indicate if they are mandatory.
Authorities may fine you if you don't have the right snow gear for your car.
In summer, only residents can take their cars to the islands of Capri, Ischia and Procida.
Check whether your insurance covers you when using a motorbike, quad bike, or similar vehicle.
Always wear a helmet.
Only travel in licensed taxis with signage, roof lights and meters.
Unauthorised taxis don't carry meters and can overcharge.
There are frequent strikes that cause delays and cancellations to public transport services.
Pre-paid tickets are available from tobacconists or coffee shops that display the public transport company's logo/name. They are also sometimes available for purchase through a smartphone app.
You'll find ticket machines at every metro and major train station.
In some cities, you may purchase a ticket using contactless card payment immediately upon boarding a bus or metro.
When catching public transport, validate your ticket:
If you don't, you could get an on-the-spot fine.
More information:
DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.
Check Italy's air safety profile with the Aviation Safety Network.
More information:
Depending on what you need, contact your:
Call 115.
Call 118.
Call 113.
Always get a police report when you report a crime.
Your insurer should have a 24-hour emergency number.
Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.
For consular help, contact:
Via Antonio Bosio 5
00161 Rome, Italy
Phone: +39 06 85 2721
Email: consular-rome@dfat.gov.au
Website: italy.embassy.gov.au
Facebook: Australian Embassy, Italy
X: @AusAmbItaly
3rd Floor
Via Borgogna 2
20122 Milan, Italy
Phone: +39 02 7767 4200
Email: consular-milan@austrade.gov.au
Website: www.austrade.gov.au/en/contact-us/international-offices/italy
Check the Embassy website for details about opening hours and any temporary closures.
In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:
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