- We advise you to exercise normal safety precautions in New Caledonia. You should exercise common sense and look out for suspicious behaviour, as you would in Australia. Monitor the media and other sources for changes to local travelling conditions.
- Cyclone season in New Caledonia normally lasts from November to April, but tropical storms and cyclones may occur outside this period. See Additional information.
- In recent years, a substantial number of Australians have been evacuated from cruise ships to Noumea for hospitalisation. We are aware of a number of cases where the insurance claims made by cruise passengers have been refused. Check your travel insurance policy to make sure that you understand exactly what your policy covers. See Health.
- Minor security incidents continue to occur in New Caledonia, often arising with little warning. See Safety and security.
- Epidemics of mosquito-borne diseases, including dengue fever, zika virus, and chikungunya occur in New Caledonia, particularly during the warmer wet months of February to May.
- You should avoid all demonstrations and large public gatherings as they may turn violent.
- See Travel Smart for general advice for all travellers.
- Be a smart traveller. Before heading overseas:
- organise comprehensive travel insurance and check what circumstances and activities are not covered by your policy
- register your travel and contact details, so we can contact you in an emergency
- subscribe to this travel advice to receive free email updates each time it's reissued
- follow us on Facebook and Twitter.
Entry and exit
Australians tourists can enter New Caledonia without a visa in most circumstances. Information about visas for French territories, including New Caledonia, can be found on the website of the Consulate of France in Sydney.
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) can change at short notice. Contact the nearest Embassy or Consulate of France for the most up-to-date information.
Make sure your passport has at least six months validity from your planned date of return to Australia.
Safety and security
Civil unrest/Political tension
You should avoid demonstrations and large public gatherings as they can become violent.
Minor security incidents continue to occur in New Caledonia, often arising with little warning. Such incidents include road blockages, car-jackings, and throwing stones at cars. Australians should follow the instructions of local authorities. In the event of an incident, leave the area as such situations can deteriorate.
New Caledonia has a low incidence of serious crime. Petty crime does occur. You should be aware of your personal belongings at all times and not leave your bags or valuables unattended or unsecured. There is an increasing incidence of car theft and vehicle break-ins.
Terrorism is a threat throughout the world. See our Terrorist Threat Worldwide bulletin.
Money and valuables
Your passport is a valuable document that is attractive to criminals who may try to use your identity to commit crimes. It should always be kept in a safe place. You are required by Australian law to report a lost or stolen passport online or contact the nearest Australian Embassy, High Commission or Consulate as soon as possible.
For information on driver’s licence requirements in New Caledonia, contact your nearest French Embassy or Consulate or the New Caledonian Department of Infrastructure, Topography and Terrestrial Transport (in French).
Road blockages, car-jackings, and throwing stones at cars continue to occur in New Caledonia (see Safety and security). Australians should follow the instructions of local authorities. In the event of an incident, leave the area as quickly as possible.
New Caledonia’s road toll is very high. Drivers may be unlicensed or intoxicated and vehicles may be neither roadworthy nor insured.
See our road travel page.
If you intend to hire a car, motorcycle, jetski or any other motorised water sport equipment, talk to your travel insurer first to check if your planned activities will be covered.
The safety standards you might expect of transport and tour operators, including adventure activities such as diving, may not be of the same level as in Australia. Sufficient safety equipment may not be provided and recommended maintenance standards and safety precautions may not be observed. Always use available safety equipment, such as lifejackets or seatbelts, even if others don't. If appropriate safety equipment is not available, you should use another provider.
The Australian Government does not provide information on the safety of individual commercial airlines or flight paths. See instead the Aviation Safety Network website for information on aviation safety in New Caledonia.
Please also refer to our general air travel page for information on aviation safety and security.
You are subject to the local laws of New Caledonia, including ones that appear harsh by Australian standards. If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter. But we can't get you out of trouble or out of jail. Research laws before travelling, especially for an extended stay.
New Caledonia is an overseas territory of France, and a mix of French and local laws apply. See our travel advice for France for more information.
Penalties for drug offences, even possession of small amounts, include fines and imprisonment. See our Drugs page.
France has passed laws allowing same-sex marriages, which also applies in New Caledonia. Same sex couples should be aware that other than the capital, Noumea, New Caledonia is a conservative society. See our LGBTI travellers page.
You are required to carry identification at all times.
Some Australian criminal laws, such as those relating to money laundering, bribery of foreign public officials, terrorism, forced marriage, female genital mutilation, child pornography, and child sex tourism, apply to Australians overseas. Australians who commit these offences while overseas may be prosecuted in Australia.
Australian authorities are committed to combating sexual exploitation of children by Australians overseas. Australians may be prosecuted at home under Australian child sex tourism and child pornography laws. These laws provide severe penalties of up to 25 years’ imprisonment for Australians who engage in child sexual exploitation while outside of Australia.
When travelling outside of tourist areas, you should dress and behave modestly.
Information for Dual Nationals
See our dual nationals page.
We strongly recommend that you take out comprehensive travel insurance that will cover any overseas medical costs, including medical evacuation, before you depart. Confirm that your insurance covers you for the whole time you'll be away and check what circumstances and activities are not included in your policy. Remember, regardless of how healthy and fit you are, if you can't afford travel insurance, you can't afford to travel. The Australian Government will not pay for a traveller's medical expenses overseas or medical evacuation costs.
It is important to consider your physical and mental health before travelling overseas. We encourage you to consider having vaccinations before you travel. At least eight weeks before you depart, make an appointment with your doctor or travel clinic for a basic health check-up, and to discuss your travel plans and any implications for your health, particularly if you have an existing medical condition. The World Health Organization (WHO) provides information for travellers and our health page also provides useful information for travellers on staying healthy.
The standard of medical facilities in New Caledonia is good for treatment of uncomplicated conditions. Noumea's central hospital can handle routine and emergency matters but complicated conditions require evacuation to Australia.
There is only one hyperbaric (decompression) chamber in New Caledonia, located in Noumea. Many of the popular dive sites are located on other islands and it may take several hours to reach facilities in the event of an accident. Many dive companies require participants to have insurance cover for diving. You should ensure that your insurance covers whatever activity you intend to undertake.
Search and rescue facilities are limited. The difficult terrain severely limits rapid access and there is no mobile phone coverage in some parts of the main island.
Medical costs in New Caledonia are high. For example, an intensive care bed in Noumea could cost up to A$4,000 per day. Ambulance transfers, even for short distances, can cost in excess of A$1,250. A helicopter evacuation to Noumea will cost in excess of A$6,500. An aeromedical evacuation from Noumea to Australia can exceed A$40,000. When travelling in New Caledonia, you are not covered by Medicare.
Information for cruise passengers
In recent years, a substantial number of Australians have been evacuated from cruise ships to Noumea for hospitalisation. We are aware of a number of cases where the insurance claims made by cruise passengers have been refused, particularly for travellers with pre-existing medical conditions.
Cruise passengers are strongly encouraged to take out travel insurance appropriate to their circumstances. Read the product disclosure statement to ensure that you understand what your policy covers. See our travel insurance page for more information about obtaining appropriate insurance cover.
Small outbreaks of leptospirosis are common with more serious outbreaks occurring from time to time, particularly during March to May. Local authorities recommend wearing closed-in shoes when walking, avoiding swimming in rivers, not playing in muddy water, storing food in enclosed containers, not drinking straight from cans (using a straw is recommended) and removing rubbish from around homes. For information on leptospirosis, see the World Health Organization website.
Town tap water is safe to drink. We recommend that in rural areas you boil all drinking water or drink only bottled water.
Epidemics of dengue fever, zika virus, and chikungunya occur in New Caledonia, particularly during the warmer wet months of February to May. It is strongly recommended you take precautions against being bitten by mosquitoes, including using an insect repellent, wearing loose fitting, light coloured clothing and ensuring your accommodation is mosquito proof. Seek medical advice if you have a fever, muscle pain, rash or severe headache. Local authorities have dengue fever, zika virus and chikungunya prevention measures in place.
For further information see the World Health Organization's factsheets on dengue fever and chikungunya fever. For updates on the situation in New Caledonia please refer to the website of the New Caledonian Directorate for Health and Social Affairs (in French).
Where to get help
Depending on your enquiry, your best option may be to first contact your family, friends, airline, travel agent, tour operator, employer or travel insurer. Your travel insurer should have a 24 hour emergency number.
If the matter relates to criminal issues, contact the local police at the nearest police station, or dial 17 for the police emergency number. Dial 15 for an ambulance.
The Consular Services Charter explains what the Australian Government can and cannot do to assist Australians overseas. For consular assistance, see contact details below:
Australian Consulate-General, Noumea
11 rue Georges Baudoux
Artillerie, Noumea, New Caledonia
Telephone: (687) 27 24 14
Facebook: Australia in New Caledonia, French Polynesia and Wallis and Futuna.
See the Consulate-General website for information about opening hours and temporary closures that may affect service provision.
If you are travelling to New Caledonia, whatever the reason and however long you'll be there, we encourage you to register with the Department of Foreign Affairs and Trade. You can register online or in person at any Australian Embassy, High Commission or Consulate. The information you provide will help us to contact you in an emergency - whether it is a natural disaster, civil disturbance or a family issue.
In a consular emergency, if you are unable to contact the Consulate-General you can contact the 24-hour Consular Emergency Centre on +61 2 6261 3305, or 1300 555 135 within Australia.
Natural disasters, severe weather and climate
If a natural disaster occurs, follow the advice of local authorities. The New Caledonian Department of Emergency Management has procedures in place for natural disaster and severe weather, such as strong winds and swells, heavy rains, thunderstorms, cyclones, bushfires and tsunamis. We recommend that you monitor the weather notifications and alerts in New Caledonia for advice and up-to-date information. In the event of an emergency, a crisis management centre with a free-call hotline +687 050505 will be activated.
If you are travelling during cyclone season, or after a natural disaster, you should contact your tour operator to check whether tourist services at your planned destination have been affected.
Cyclones and severe weather
Cyclone season in New Caledonia is from November to April, when flooding, landslides and disruptions to services may occur; however, tropical storms and cyclones may also occur in other months. The direction and strength of tropical cyclones can change with little warning.
In the event of an approaching cyclone, you should identify your local shelter, follow the instructions of local authorities and monitor media and weather reports for the latest developments.
Detailed weather information is published by Meteo-France in New Caledonia. The Fiji Meteorological Service, the Australian Bureau of Meteorology, Humanitarian Early Warning Service, and the Joint Typhoon Warning Center, US Navy also provide regional weather information. We recommend that Australians in New Caledonia monitor these websites during cyclone season for the most up-to-date information.
When a cyclone, or potential cyclone, enters the New Caledonia region, New Caledonian Department of Emergency Management and the Meteo-France in New Caledonia provide alert bulletins (in French) on their websites and through regular weather bulletins on local radio.
New Caledonia has a four-phase cyclone alert system:
• PRE-ALERT: potential cyclone activity in the weather observation zone of New Caledonia – follow weather forecasts and bulletins;
• ALERT 1: a cyclone is approaching and may reach New Caledonia within the next 18 hours – prepare for a cyclone;
• ALERT 2: a cyclone will hit New Caledonia in less than six hours – protect yourself and stay indoors; and
• SAFEGUARD PHASE: a cyclone is moving away – remain vigilant.
Further details on the alert system and recommended activities during each level can be found on the New Caledonian Department of Emergency Management website.
In the event of an approaching cyclone, flights in and out of affected areas could be delayed or suspended. Available flights may fill quickly. The cyclone could also affect access to sea ports in the region. In some areas, adequate shelter from a severe cyclone may not be available to all who may choose to stay. You should familiarise yourself with your hotel or cruise ship evacuation plans. Carry your travel documents at all times (i.e. passport, photo identification) or secure them in a safe, waterproof location. We also suggest that you contact friends and family in Australia to reassure them of your welfare and whereabouts. Once the cyclone has passed, and SAFEGUARD PHASE has been announced, you should take care leaving your shelter, looking out for debris, and avoid electrical wires which may have fallen on the ground. For further information, see our severe weather page.
Flooding and Mudslides
Heavy rains may cause dangerous flooding and mudslides to occur, and result in loss of life, destruction of property and the evacuation of inhabitants. If you are in an affected area, you should monitor media reports and follow the advice of local authorities. Detailed weather information is published in New Caledonia by Meteo-France in New Caledonia (in French).
New Caledonia is in an active earthquake zone. Further information on earthquakes and other natural disasters can be obtained from the Humanitarian Early Warning Service.
All oceanic regions of the world can experience tsunamis, but in the Indian and Pacific Oceans, there is a more frequent occurrence of large, destructive tsunamis because of the many large earthquakes along major tectonic plate boundaries and ocean trenches. Tsunamis could occur in New Caledonia. There is a higher risk of the east coast, Loyalty Islands and Isle of Pines being affected. Visitors should be alert for warnings. For more information on tsunamis see the Tsunami Awareness brochure.
To receive immediate tsunami alerts, Australian citizens should register with an alert provider. Further information can be found on the Pacific Tsunami Warning Centre, and the Global Disaster Alert and Co-ordination system
New Caledonia can be affected by bushfires. Typically these occur during the warmest months, from September to February. However, they may also occur in other months. Visitors should be alert for warnings and follow the advice of local authorities.
- DFAT country information
- Austrade market information
- Smartraveller advice to business travellers
- Partying safely
- the Australian Government’s Stay Smart Online safety and security website
- the Australian Competition and Consumer Commission’s (ACCC).SCAM Watch website
- the Australian Cybercrime Online Reporting Network website.