Fire and rescue services
Call 119.
Medical emergencies
Call 119.
Police
Call 110 or contact the local police at the nearest police station.
For Tokyo English-speaking Police, call 3501 0110 (Monday to Friday 8:30am to 5:15pm).
We advise:
Exercise normal safety precautions in Japan.
Higher levels apply in some areas.
We advise:
Exercise normal safety precautions in Japan.
Higher levels apply in some areas.
Reconsider your need to travel to the restricted areas near the Fukushima Dai-ichi nuclear power plant.
Full travel advice: Safety
Full travel advice: Health
Full travel advice: Local laws
Full travel advice: Travel
Full travel advice: Local contacts
Terrorism is a threat worldwide. Terrorist attacks could occur anywhere and at any time. Be alert to possible threats, especially in public places.
Japan has security measures in place at key facilities, such as:
If there’s a terrorist incident, leave the area if it’s safe to do so and follow the instructions of local authorities.
More information:
Regional tensions and the security situation, including with North Korea, could worsen with little warning. Tensions, which may affect Japan, could arise because of missile tests by North Korea.
The Japanese Government has confirmed an increase in missile launch activity from North Korea towards Japan. At times, 'take shelter' alerts have been issued in some parts of Japan.
To stay safe:
Japan has a low crime rate. Even so, some petty theft can happen, like bag snatching at popular tourist attractions.
There's a risk of crime in bars and nightclubs, especially in the Roppongi, Shibuya and Shinjuku (Kabuki-cho) entertainment areas of Tokyo, and the Shinsaibashi, Namba and Dotonbori entertainment areas of Osaka. Both men and women have been targeted. You may encounter:
You may be served drinks with higher alcohol content than normal. Some victims have woken in unknown places and required medical attention. Other victims have been taken to ATMs and forced to withdraw a large sum of cash while under the effects of drink spiking, or discovered high credit card charges later.
In these situations, you may find it hard to get a police report for your bank and travel insurer.
To stay safe:
Drink spiking can happen anywhere. Be alert, don’t leave your food or drinks alone. Watch when your drink is being mixed. If you feel unwell, tell your friends immediately and get to a safe place. Keep an eye on your friends - if they feel unwell, stay with them. Get medical help if needed.
People have died or become very sick from poisoned drinks overseas. This includes Australians. Methanol is highly toxic. As little as one shot can be fatal. Methanol can be added or accidentally created during poor quality alcohol production. Only drink branded, sealed drinks. Get urgent medical help if you think you’ve been poisoned.
More information:
You could face cyber threats in any country, anyone is a target. Your devices and data can be stolen, especially when using public Wi-Fi, computers, or Bluetooth. Criminals can use stolen information to conduct scams or to resell your personal information.
The Australian Cyber Security Centre has advice on how to protect yourself online.
Social media can also be risky in places with social or political tensions or strict laws. People have been arrested for what they posted online. Check the laws of the destination you’re travelling to and think about what you post on social media. The Australian Government can’t get you out of trouble if you’re accused of breaking the law.
More information:
Trekking and mountaineering can be dangerous. Register your plans with local police before you go into the mountains, and take an emergency locator beacon with you.
Every year, a number of people die while trying to climb Mount Fuji.
Japanese Emergency Services warn against climbing from September to June when it's most dangerous. Check the official Mount Fuji Climbing website for each trail's climbing season dates.
Check your travel insurance covers you for extreme activities, such as mountain climbing.
Hikers and other travellers may encounter bears in parts of rural Japan. There have been incidents of fatal bear attacks. Some prefectural governments provide safety advice regarding bears.
If you plan to hike or camp in rural and mountainous areas of Japan, follow local safety advice and pay attention to warning signs.
Back-country skiing (off-piste) and snowboarding is dangerous. You should stay within the boundaries of the ski resort.
Take an emergency locator beacon with you if you plan to explore other areas of the mountains.
Many travellers have suffered serious injuries that could've been prevented by wearing the right equipment.
Check your insurance policy covers you for snow sports.
Local ski resorts govern rules in each ski region. You can be arrested and detained for unruly behaviour.
If you're skiing in Japan:
A series of earthquakes occurred in Ishikawa Prefecture in Central Japan on and after 1 January 2024. Some infrastructure in that part of Japan may remain impacted. Exercise caution and follow local authorities' advice if travelling to affected areas.
Japan experiences natural disasters and severe weather, including:
In an emergency, consular help may be severely limited.
Be prepared to deal with emergencies by:
The Japan National Tourism Organization provides disaster preparation Safety Tips for visitors to Japan and other useful emergency information.
In any emergency or crisis, it's important to keep in contact with family and friends if possible.
The following stations broadcast emergency information in English:
Japanese public broadcaster NHK provides a free smartphone app, which can be set to receive emergency notifications in English. This includes earthquake, tsunami, volcanic eruption, typhoon, and missile warnings.
If there's a natural disaster:
In Japan there's a constant risk of earthquakes and tsunamis.
The Japan Meteorological Agency provides information in English about earthquakes and tsunamis.
Know the dangers of a major earthquake and the emergency plan information in your area. Know where your local shelter is. This information is available from local or prefectural government offices, such as the Tokyo Metropolitan Government Disaster Prevention.
Local authorities are responsible during a crisis for helping people living or travelling within their jurisdictions.
If there's an earthquake:
The typhoon season is from May to November, with most activity between July and September.
Local authorities broadcast current typhoon information through the local media (NHK World News) and the Japan Meteorological Agency website.
If there's a typhoon approaching:
If there is heavy rain, stay indoors. If necessary, evacuate to a place on the second floor or higher.
Find out the location of your nearest evacuation shelter and move there when safe to do so.
Keep away from areas with:
Be careful of fallen electrical lines.
Japan has 110 active volcanoes.
The Japan Meteorological Agency has a list of the latest volcano warnings.
If you plan to visit a volcanic area:
Parts of Japan experience heavy snowfalls and extremely low temperatures in winter.
Conditions can change suddenly.
Each year, people are injured or killed in snow-related incidents, including:
Walking alone or under the effects of alcohol, or straying from marked trails, can be fatal.
Avalanches are common and heavy snowstorms can create deep powder snow drifts.
Get comprehensive travel insurance before you leave.
It must cover all medical costs overseas, including evacuation. The Australian Government will not pay for these costs.
If you can’t afford travel insurance, you shouldn’t travel. This is true for everyone, even if you are healthy and fit.
If you don’t have insurance, you might have to pay thousands of dollars up front for medical care.
Before you travel, check your policy, make sure:
- you know what activities and medical care your insurance covers, including evacuations
- your insurance covers you for your whole trip, including any stopovers
- you know any exclusions – for example, you might need to pay extra for activities like motorcycling, snow sports or bungee jumping.
More information:
Think about your health before you travel, especially if you have any medical conditions.
See your doctor or a travel clinic to:
- get a basic check-up
- ask if your travel plans might affect your health
- find out what vaccinations you need.
If you're concerned about your mental wellbeing, or someone else's, read more about mental health support overseas.
More information:
Not all medications available in Australia are accessible in other countries. Some medicines may be illegal, even if prescribed by an Australian doctor.
Ensure your medication is legal overseas. Take enough for your whole trip.
Carry a copy of your prescription and a letter from your doctor stating:
- medication names
- your required dosage
- that the medications are for your personal use.
More information:
Japan has strict rules about bringing medication into the country. This affects both medication imports and medication you carry for personal use.
There are 4 categories (PDF 250 KB) of medicine. These are:
You may need a permit or certificate to take medication into Japan. This will depend on the medication's classification, name and quantity.
Some medication is banned, including:
Authorities could detain you if you're found with them.
For narcotic medications, including codeine, morphine and oxycodone, apply for a Narcotic Certificate. If you don't have this certificate when you enter Japan, authorities may confiscate the medication.
If you plan to bring medication, check if it's legal in Japan. Take enough legal medication for your trip. See the Ministry of Health, Labour and Welfare for more information.
More information:
Restricted areas exist around the Fukushima Dai-ichi nuclear power plant. The 2011 earthquake caused the release of lethal radiation. Radiation levels in almost all parts of Japan, including Tokyo, are within the normal range.
Monitor advice by the Japanese Government. There are ID checks points into the Restricted Areas. Do not enter without permission.
The Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) provides details on radiation in Japan. ARPANSA has assessed the radiation levels in most parts of Japan, including Tokyo, to be within the normal range.
More information:
Japanese encephalitis can occur in Japan's rural areas. Get vaccinated against Japanese encephalitis before you travel.
To protect yourself from disease:
Measles and rubella cases have been reported in Japan in recent years.
Ask your doctor about health risks and vaccines before you go.
More information:
There’s no agreement between Australia and Japan for free healthcare. Tourists must pay for all medical care, even if they need to stay in hospital or be evacuated. This can be very expensive. Make sure your travel insurance covers you. The Australian Government won't pay for these costs.
Medical facilities are of a high standard. You can find medical facilities with English-speaking staff in many major cities; however, you may have difficulty finding English-speaking medical staff outside of Tokyo.
Medical care in Japan can also be expensive for non-residents. You may need to pay up-front or give a guarantee that you'll cover costs before you're treated. Ambulance services are widely available but receiving hospitals may decline to accept patients unless they can provide proof of funds. Some medical facilities only accept cash payments.
The Japan National Tourism Organization lists hospitals with English and other foreign language-speaking staff.
There are many hospitals with decompression chambers in areas where diving is popular.
More information:
When you travel to another country, you must follow their laws. Even if they seem strict compared to Australia's. Before you go, learn about the local laws in that country.
The Australian Government is limited in how and when we can help if you're arrested overseas. We can't get you out of trouble or out of jail. Understand our limits. Read the Consular Services Charter.
See the Australian Embassy Tokyo website for more information about arrests in Japan.
Be aware that you won't be allowed to make a phone call if you're arrested in Japan. You can also be detained for up to 23 days without charge.
Authorities can arrest and charge you if they find trace amounts of illegal drugs in your blood or urine.
More information:
Japanese family law, including divorce and child custody, is very different to Australian law. For example, joint custody of a child after divorce is currently not a legal option, and there are limits to access for a non-custodial parent. The Family Courts in Japan generally consider that it is in a child’s best interests for them to remain in their “usual place of residence”. Courts therefore usually give sole custody to the parent who has taken care of the child most recently. Joint custody after divorce will however be possible after mid-2026 following legislative reforms passed in May 2024.
If you're involved in custody or other family disputes, consult a lawyer before you leave Australia or if you are already in Japan. We have produced some general information about custody, child abduction and parental rights.
Australia and Japan are both parties to The Hague Convention on the Civil Aspects of International Child Abduction.
If you're concerned that your child has been wrongfully removed to or detained in Japan, contact the Attorney-General's Department in Australia.
More information:
Some employment agents may mislead and encourage foreigners to work in Japan without:
This could leave you open to exploitation and prosecution.
Authorities have arrested Australians for working in the entertainment industry while in Japan on tourist visas.
If you want to travel to Japan for work:
More information:
Police can stop you on the street, demand identification and search you and your belongings.
If you're in a public place, police can seize:
If they find any of these items in your possession, it’s likely that police will detain you.
If you're arrested, police can detain you for up to 23 days without charge, including for offences you might think are minor. Police might hold you for weeks or months while they investigate and undertake legal proceedings.
The initial police interview could last several hours. Police might record it in writing rather than electronically.
Under Japanese law, you can:
However, in Japan police can question you without your lawyer present.
English interpreters may be substandard. The Australian Embassy website has a list of English-speaking lawyers around Japan.
If you're visiting Japan as a tourist or for business on a short-term visa, you must always carry your passport.
If you live in Japan, you must always carry your residence card.
It's illegal to:
The following activities are also illegal:
Penalties for serious crimes, such as murder, include the death penalty.
Other sentences can include:
Some Australian laws still apply even if you’re in another country. You could be charged in Australia if you break these laws overseas.
More information:
Japan recognises dual nationality until the age of 20, after which you must decide which nationality to retain.
More information:
Each country or territory decides its own entry and exit rules. To find out what you need to enter a destination, ask their embassy, consulate or immigration office.
Australians are eligible for Japan's visa exemption scheme for short-stay tourism and business travel.
You don't need a visa if you're visiting for less than 90 days:
After entering under the visa exemption scheme, entry status cannot be changed to another visa status without departing and then re-entering Japan with the appropriate visa, such as a spouse, work, or study visa.
See the Embassy of Japan in Australia website for more information (including eligibility and required documents).
See the Ministry for Health, Labour and Welfare and the Ministry of Foreign Affairs websites for full details on entry requirements.
More information
Transit
If you're transiting through Japan and your onward flight is leaving from a different airport, you must enter Japan. In order to transit between airports you will need to meet the entry requirements detailed above.
Please confirm any questions about transit directly with your airline.
You'll be photographed and fingerprinted electronically when you arrive, even if you're a permanent resident in Japan. If you refuse, immigration officers could deny you entry.
Travellers aged under 16 years, or who hold a diplomatic or official visa, are exempt.
If you'll be staying in Japan long term, you will need to register your details with the Immigration Bureau of Japan before arriving. Once you present the correct landing permission, you'll get a residence card. You must always carry it with you.
More information:
Many countries require your passport to be valid for at least 6 months before entering or departing. This includes for transit.
If your passport expires too soon, you might not be able to travel.
The Australian Government doesn’t make these rules. Check your passport’s expiry date before you go. If you’re not sure, it’s a good idea to get a new passport.
Your passport is valuable and can be used by others to commit crimes.
Don’t let anyone trick you into giving it to them. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government:
- In Australia: contact the Australian Passport Information Service.
- Overseas: contact the nearest Australian embassy or consulate.
Australian passports comply with international standards for sex and gender. If your passport has an 'X' in the sex field, we can’t guarantee your entry or transit to other countries. Ask the embassy or consulate of your destinations if they’ll accept your passport with an 'X' gender marker. Check all transit destinations too.
More information:
The Japanese currency is the Yen (JPY).
No restrictions apply to bringing foreign currency in or out of the country. Declare all amounts more than JPY 1 million or equivalent, when you arrive or leave. This covers all forms of currency, not only cash.
Cash is preferred in many places, but cards are becoming more widely used, especially in major cities.
Hotels accept major credit cards. Credit cards are still not widely accepted outside major cities, and tourist areas.
Some ATMs at banks and convenience stores don't accept foreign cards.
Ask your bank if your cards will work in Japan.
Check the Japan National Tourism Organization for emergency updates in English. The site also has advice on safe and hassle-free travel in Japan.
There are some restricted areas around the Fukushima Dai-ichi nuclear power plant. This is due to the 2011 earthquake that resulted in the release of lethal radiation. The Japanese Government specifies these areas.
If you must stay overnight in restricted areas, ask local authorities for advice on how to minimise health risks.
Monitor and follow the advice from local authorities.
More information:
Japan has a number of resources available online with tips and advice on travelling around Japan as a tourist with a disability.
More information:
To drive in Japan, you must hold either:
After 365 days, you need to get a Japanese licence.
Get your IDP before leaving Australia.
More information:
Roads and vehicles are mostly well-maintained and traffic is orderly.
Vehicles travel is on the left-hand side as in Australia. In Japan it's illegal to drive with any alcohol in your bloodstream.
Heavy snowfalls and ice in the winter can make driving dangerous, especially if you are unaccustomed to driving in these conditions. Ensure your vehicle has the necessary equipment, including snow tyres, chains, and a dig-out kit.
More information:
Check your travel insurance policy covers you for riding motorbikes.
Always wear a helmet.
It's safe to use taxis in Japan.
Taxi drivers usually open and shut the rear passenger doors remotely.
Japan has modern and reliable rail and bus services.
More information:
DFAT doesn’t give advice about how safe different airlines or flight paths are.
Safety risks and weather events may cause flight delays and cancellations. Contact your travel agent or airline to confirm your plans.
Check Japan's air safety profile with the Aviation Safety Network.
More information:
Passenger ferries depart from Tokyo (Yokohama) to many destinations across Japan as well as Asia.
Several international cruises stopover in Japan.
More information:
Japan National Tourism Organization (JNTO)’s Tourist Information Center accepts telephone enquiries 24 hours a day. Call (+81 3) 3201 3331.
Contact your provider with any complaints about tourist services or products.
You can also contact the National Consumer Affairs Center of Japan’s Consumer Hotline for Tourists. Call (+81 3) 5449 0906 from Monday to Friday 10am to 4pm, excluding national holidays.
Depending on what you need, contact your:
Call 119.
Call 119.
Call 110 or contact the local police at the nearest police station.
For Tokyo English-speaking Police, call (+81 3) 3501 0110 (Monday to Friday 8:30am to 5:15pm).
Always get a police report when you report a crime.
If a report is hard to get, seek advice from a lawyer or the English-speaking Police.
Your travel insurer should have a 24-hour emergency number.
Call TELL Lifeline services in English (+81 3) 5774 0992.
Call TELL Counselling services in English (+81 3) 4550 1146.
English information on living in Japan is available from the:
In Tokyo, for advice from the Foreign Residents' Advisory Centre, call (+81 3) 5320 7744.
More information:
The Australian Government aims to provide high quality consular assistance. There are limits to what we can do. Read the Consular Services Charter to understand how we can assist you overseas.
For consular assistance, contact the Australian Embassy in Tokyo or Australian Consulate-General in Osaka.
2-1-14 Mita, Minato-ku
Tokyo 108-8361
Phone: (+81 3) 5232 4111
Fax: (+81 3) 5232 4057
Website: japan.embassy.gov.au
Email: consular.tokyo@dfat.gov.au
Facebook: Australian Embassy Japan
Instagram: @australianinjpn
Check the Embassy website for details about opening hours and any temporary closures.
16th Floor, Twin 21MID Tower
2-1-61 Shiromi, Chuo-ku
Osaka 540-6116
Phone: (+81 6) 6941 9271 or (+81 6) 6941 9448
Fax: (+81 6) 7635 7033
Website: japan.embassy.gov.au/tkyo/location_osaka.html
In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:
Be the first to know official government advice when travelling.