For emergencies or issues when travelling, contact the Consular Emergency Centre:
To listen to automated recordings of travel advisories and bulletins*:
*Note: This service offers pre-recordings of the travel advice and reflects information currently available on the Smartraveller website. It does not provide any additional travel information.
For passport information, visit the Australian Passport Information Service or call 131 232 from Australia
If overseas, please contact your nearest Australian embassy, high commission or consulate.
For overseas visa enquiries, contact the relevant foreign embassy, high commission or consulate of the country you plan to visit.
For Australian visa enquiries, visit the Australian Department of Immigration and Citizenship (DIAC).
For information on security measures at airports, visit the Department of Infrastructure, Transport, Regional Development and Local Government’s TravelSECURE website.
For information on Pandemic (H1N1) 2009, visit the Department of Health and Ageing’s Health Emergency website, or call 1802007
For information on customs and quarantine measures, visit the Australian Customs and Border Protection Service.
For information on quarantine matters, visit the Australian Quarantine Inspection Service.
For all other enquiries, or if you have a comment, please use the form below.
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