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Conditions can change suddenly. We recommend you:

Mount Agung, an active volcano in Karangasem Regency in East Bali, continues to show volcanic activity. Local authorities have maintained an exclusion zone up to 7.5 kms from the crater, including for evacuated residents. Outdoor activities remain suspended in proximity to the crater. Past eruptions of Mount Agung have shown this volcano's potential to cause significant impacts to the island of Bali, including the potential for widespread ash fall, gaseous sulphur compounds and broken rock pieces outside the declared danger area surrounding the volcano. Depending on the weather conditions at the time of an eruption, an ash cloud could affect flights, and ash fall may impact Denpasar and neighbouring airports in East Java and Lombok, causing widespread disruption to the travelling public.

In July and August 2015, flights between Australia and Bali's Ngurah Rai International airport were severely disrupted following the eruption of the Mount Raung volcano in eastern Java.

Individual airlines make their own decisions as to when to cease, and when to resume, flight operations. Contact your airline or tour operator directly for up-to-date information on departure options.

If you're in Bali

Plan for the possibility that you won't be able to depart Bali on your scheduled flight. Ensure you have ongoing access to accommodation, funds and other necessities beyond your original date of departure from Bali.

Hotels in Bali are making a range of preparatory arrangements in anticipation of an eruption.  Confirm details with your accommodation provider.

You are responsible for ensuring that you meet the conditions of your visa. If you have concerns about overstaying, consult the Indonesian immigration authorities:

Kantor Imigrasi Ngurah Rai (Ngurah Rai Immigration Office)
Jl. Perum Taman Jimbaran No. 1 Mumbul, Kuta Selatan – Bali
Tel: +62-361-9351038
Fax: +62-361-9357011
Email: wasdakngr@gmail.com

If you're in Bali:

If you require consular assistance, contact the Australian Consulate-General in Bali. If you're unable to contact the Consulate-General in a consular emergency, you can contact the 24-hour Consular Emergency Centre in Canberra on +61 2 6261 3305 or 1300 555 135 within Australia.

Airline contact details

Individual airlines make their own decisions as to when to cease and when to resume flight operations. Contact your airline directly for up-to-date information on flight schedules.

  • Air Asia: +62 21 2927 0999 (Jakarta) or +62 804 1333 333 (Bali)
  • Garuda: +62 361 232 400 (Bali)
  • Jetstar: +62 803 852 9779 (Jakarta) or +61 3 9645 5999 (Australia)
  • Qantas: +62 21 2555 6300 (Jakarta)
  • Virgin Australia: 13 67 89 (Australia) or +61 7 3119 7175 (Bali) or 00 1803 061 2002 (Bali fixed line with IndoSat carrier)

Travel insurance

Insurance restrictions may be in place for Bali in relation to the increased volcanic activity at Mount Agung. This could limit your coverage in the event of a volcanic eruption.

Contact your travel insurance provider directly to discuss your policy and coverage in relation to travel interruptions.

Travel advice for Indonesia

See the travel advice for Indonesia for up-to-date information regarding travel.

If you're considering travel to Bali

Before you travel to Bali:

  • ensure you have comprehensive travel insurance
  • contact your airline or tour operator to confirm your travel plans
  • hotels in Bali are making a range of preparatory arrangements in anticipation of an eruption.  Confirm details with your accommodation provider.
  • make contingency plans in case you're affected and make sure you have access to additional money
  • register your travel and contact details at Smartraveller.gov.au
  • subscribe to our travel advice for Indonesia to receive free email updates each time the travel advice reissued
  • follow us on Facebook and Twitter.