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Colombia

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Summary

  • Exercise a high degree of caution overall in Colombia because of the threat of terrorism and criminal activity.
  • Reconsider your need to travel to the departments (provinces) of Antioquia, Arauca, Caquetá, Cauca, Chocó, Guainía, Guaviare, Meta, Nariño, Norte de Santander, Putumayo, Valle de Cauca and Vichada due to the high threat of terrorist attack and criminal activity. Risks are somewhat lower in some towns, cities and tourists sites within these departments.
  • Do not to travel to areas within 20 kilometres of the Venezuelan or Ecuadorian border (except the Pan American highway), or to the port cities of Buenaventura and Tumaco, due to the high threat of terrorist attack and high levels of violent crime.
  • A second round of presidential elections are scheduled for 17 June 2018. Avoid all demonstrations, protests, political rallies and large public gatherings – they could turn violent with little or no warning. See Safety and security.
  • Minimise road travel through rural areas. Avoid trouble spots by flying where possible. If you plan to visit the Caño Cristales river, fly to the gateway township of La Macarena. See Local travel.
  • Don't hail taxis on the street due to the risk of robbery. Use only licenced taxis booked through a dispatch service or your hotel. See Local travel.
  • Pay close attention to your personal security at all times. Monitor the media for information about possible new safety or security risks. See Safety and security.

  • A temporary ceasefire agreement between the Government of Colombia and the National Liberation Army (ELN) ended on 9 January 2018. The ELN has resumed attacks against government and economic targets in Colombia. Avoid government buildings and military sites. See Safety and security.

  • The Venezuelan Government periodically closes its border with Colombia due to security and smuggling concerns. Even if it's open, don't attempt to cross the Venezuela-Colombia border by land. See Safety and security.

  • See Travel Smart for general advice for all travellers.

Entry and exit

Visas

If you're visiting for tourism and plan to stay for 90 days or less, you generally won't need a visa to enter Colombia. Immigration Officers have discretion to refuse you entry, even if you fulfil the usual criteria for visa-free entry. You may need to provide evidence of return or onward travel.

In other circumstances, you'll need to arrange a visa before you travel.  

Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) can change at short notice. Contact an Embassy or Consulate of Colombia to arrange a visa or for up-to-date information.

If you're travelling through the United States of America, or if you are transiting in Honolulu or another US point of entry, you'll need to meet US entry/transit requirements. Check your visa requirements with a US Embassy or Consulate well in advance of travel. More information: United States of America

Other formalities

You may need a valid Yellow Fever Vaccination Certificate to enter Colombia. Yellow fever, which is endemic in Colombia, is a serious and potentially fatal disease that is preventable by vaccination. Some airlines may require passengers to present a valid Yellow Fever Vaccination Certificate before being allowed to board flights out of the country. Read Yellow fever for information on re-entry to Australia following exposure to yellow fever.

More information:

Children travelling alone or with one parent, and who are a national of Colombia (including dual nationals) or have resident status in Colombia, need a letter of consent from the non-travelling parent(s) authorising travel and a copy of the child's birth certificate. Both documents must be translated into Spanish and notarised and certified by the Colombian Embassy or Consulate in Australia. These documents may be requested by airline staff or immigration officials. Contact the nearest Embassy or Consulate of Colombia well in advance of travel.

The Puente Internacional de Rumichaca border crossing, located between Colombia and Ecuador, is closed from 10:00 pm to 6:00 am. Allow enough time for border-crossing formalities. An entry stamp at this border crossing can only be processed within the Migration Colombia office, in a face-to-face interview with at least one of the travellers. Do not pay a facilitator to undertake this process for you as you may be provided a forged entry stamp, which could result in you being charged with a criminal offence.

Check your entry stamp carefully. You'll be fined if you stay in the country longer than is permitted on your entry stamp.

You'll need to pay an airport tax on departure.

Passport

Make sure your passport is valid for at least six months from the date you intend to return to Australia.

Your passport is a valuable document and attractive to criminals who may try to use your identity to commit crimes. Always keep it in a safe place.

Be aware of attempts to obtain access to your passport by deception. If you are forced to hand over your passport, contact an Australian Embassy, High Commission or Consulate for advice.

If your passport is lost or stolen, you must notify the Australian Government as soon as possible:

You must get an entry stamp in your passport if you enter Colombia by land. If you fail to do so Colombian officials could force you to go back to the border to obtain the stamp.

Emergency Passports can be used for entry, transit and exit from Colombia if they are valid for at least six months from the date of entry into Colombia.

Money

The local currency is the Colombian Peso (COP). Declare on arrival all local and foreign currency in excess of USD 10,000. USD and Euros are widely convertible at exchange bureaux and commercial banks.

International credit cards are accepted at major hotels and tourist facilities. Availability of ATM and credit card facilities is more limited in rural areas. Contact you bank to make sure your cards will work in Colombia.

Credit card fraud and robbery at ATMs is common. See Safety and security.

Safety and security

Crime

There is a high level of crime in Colombia.

Petty crime, such as pickpocketing and bag snatching, occurs in major tourist areas in Colombia, including at the airport in Bogotá and near hotels.

Violent crime and gang activity occurs across Colombia, including in major cities. Organised criminals operate in urban areas, including Bogotá and Medellín.

Robbery of taxi passengers is a serious problem. Theft frequently occurs when a passenger is travelling alone and has hailed a taxi on the street. It is safer to use a telephone dispatch service, taxi service apps, or to seek assistance from staff at hotels, hostels, restaurants or places of entertainment to book a licensed taxi.

You could also encounter 'express kidnapping', where victims are abducted, often in taxis, and forced to withdraw funds from ATMs before being released. Victims have been killed or injured while resisting perpetrators.

There have been reports of harassment, theft and extortion by criminals posing as police officers, both in Bogotá and in towns frequented by tourists.

There have been reports of robberies and assaults taking place after victims have accepted spiked food, drinks, cigarettes, or chewing gum. Thieves have also used drugs, such as scopolamine, either by aerosol spray or paper handouts, to incapacitate travellers. Drugs used for robbery and assault can cause serious medical problems, including loss of consciousness and memory loss. Incidents have occurred in nightclubs, bars and restaurants, and also on public buses and city streets.

Hikers, including on trails in and around Bogotá, have been robbed at gunpoint. An experienced and reputable tour guide may reduce the risk of attack while hiking.

Threats to your safety from crime are particularly high in the departments (provinces) of Antioquia, Arauca, Caquetá, Cauca, Chocó, Guainía, Guaviare, Meta, Nariño, Norte de Santander, Putumayo, Valle de Cauca and Vichada. Within these departments, risks are somewhat lower in Medellín, Popayan, Quibdó, Villavicencio, Pasto, Ipiales and Cali. 

Drug-related criminal activity in the regions within 20 kilometres of the Venezuelan and Ecuadorian borders, and in the port cities of Buenaventura and Tumaco, makes travel to these areas very dangerous. Criminal groups perpetrate attacks, extortion, kidnappings, car bombings, and damage to infrastructure in these areas.

  • Be alert to your surroundings and pay attention to your safety and security at all times.
  • Avoid travelling at night. Where possible, fly into Colombia during the day.
  • Carry only what you need. Leave other valuables in a secure location.
  • Don't tempt thieves – avoid displaying expensive watches, phones, jewellery and cameras. Dress down.
  • Keep vehicle doors locked, windows up and valuables out of sight, including when moving.
  • Stay in reputable accommodation with appropriate levels of security.
  • Minimise road travel in rural areas. Fly between Colombian cities.
  • Don't hail taxis on the street. Don't share a taxi with strangers.
  • Don't leave your luggage unattended, in overhead bins or under your feet on buses.
  • Take particular care when travelling alone, using automatic teller machines (ATMs), or travelling in or near tugurios (slum areas).
  • Avoid using ATMs that open onto the street. Instead use ATMs in controlled areas such as within banks and shopping centres.
  • Don't leave your food or drinks unattended.
  • Never accept drinks, food, gum or cigarettes from strangers or new acquaintances.
  • If you suspect that you, or anyone you are travelling with, have been affected by malicious drugs, seek immediate medical attention.
  • Engage a reputable guide if you go hiking.
  • If you're robbed or otherwise attacked, don't resist. Thieves are often armed and you could be seriously injured or killed.
  • Exercise a high degree of caution throughout Colombia.
  • Reconsider your need to travel to Antioquia, Arauca, Caquetá, Cauca, Chocó, Guainía, Guaviare, Meta, Nariño, Norte de Santander, Putumayo, Valle de Cauca and Vichada, except Medellín, Popayan, Quibdó, Villavicencio, Pasto, Ipiales and Cali, where you should exercise a high degree of caution.
  • Reconsider your need to travel by road between Antioquia, Arauca, Caquetá, Cauca, Chocó, Guainía, Guaviare, Meta, Nariño, Norte de Santander, Putumayo, Valle de Cauca and Vichada. Fly instead.
  • Do not travel to within 20 kilometres of the Venezuelan or Ecuadorian borders (except for the Pan American highway crossing at Ipiales).
  • Do not travel to the port cities of Buenaventura and Tumaco.

Terrorism

The security situation has improved in recent years but terrorist attacks remain a significant [FE2] threat. A terrorist attack could occur anywhere and at any time in Colombia. Possible targets include government buildings, military and police sites or personnel, transport infrastructure such as airports and public transport, and places such as nightclubs, hotels, restaurants, shopping malls and corporate facilities.

The most prominent terrorist groups are the Revolutionary Armed Forces of Colombia (FARC) and the Ejercito de Liberacion Nacional (ELN). The government and FARC struck a peace agreement in late 2016 but some FARC elements are outside the agreement. These groups use terrorist-style tactics and conduct small scale attacks that mainly target Colombian Government and economic infrastructure, though some Western companies and employees have been targeted in the past. In October 2017, a temporary ceasefire between the Government of Colombia and the ELN was announced. The ceasefire ended on 9 January 2018 and the ELN resumed attacks against government and economic targets in Colombia.

Explosions occur throughout Colombia on a regular basis, including Bogotá.

Recent examples of attacks include:

  • On 17 June 2017, a bomb exploded in the Andino shopping centre, in Bogota, killing 3 people, including a foreign national, and injuring others.
  • In early 2017, several bomb attacks occurred in Bogotá, including one outside the Santamaria bullring in the La Marcarena neighbourhood, injuring around 40 people, mainly police officers.
  • In early July 2015, several small bomb attacks occurred in Bogotá.
  • In November 2014, an attack on Gorgona Island off Colombia's Pacific coast killed one police officer and injured six others.
  • In January 2014, a bomb exploded outside a police station in Pradera, Valle de Cauca, killing at least one person and injuring many others. This incident coincided with the end of a one-month unilateral ceasefire.

Small towns and rural areas of Colombia can be extremely dangerous due to the presence of terrorists and criminal elements, including armed gangs (referred to as "BACRIM" in Spanish). Violence associated with the BACRIM has spilled over into major cities. These groups are heavily involved in the drug trade, extortion, kidnapping and robbery.

  • Be alert to possible threats throughout Colombia.
  • Avoid possible targets for terror attacks, where possible.
  • Report any suspicious activity or items to police.
  • Monitor the media for any new or emerging threats.
  • Take official warnings seriously.
  • Follow the instructions of local authorities.
  • If there is an attack, leave the affected area immediately if it is safe to do so. 
  • Avoid the affected area in the aftermath of an attack because of the risk of secondary attacks.
  • Reconsider your need to travel to Antioquia, Arauca, Caquetá, Cauca, Chocó, Guainía, Guaviare, Meta, Nariño, Norte de Santander, Putumayo, Valle de Cauca and Vichada (except Medellín, Popayan, Quibdó, Villavicencio, Pasto, Ipiales and Cali).
  • Reconsider your need to travel by road between cities. Fly instead.
  • Do not travel to within 20 kilometres of the Venezuelan or Ecuadorian borders (except for the Pan American highway crossing at Ipiales).
  • Do not travel to the port cities of Buenaventura and Tumaco.

Terrorism is a threat throughout the world. More information: Terrorist threat worldwide

Kidnapping

Colombia has one of the highest rates of kidnappings in the world. Foreigners, including children, have been kidnapped and murdered. In recent years, several Australians have been kidnapped.

Most kidnappings are for ransom, and are often perpetrated by groups such as the FARC and the ELN in rural areas.

The Australian Government's longstanding policy is that it does not make payments or concessions to kidnappers.

If, despite the risks, you travel to an area where there is a threat of kidnapping:

  • seek professional security advice
  • have effective personal security measures in place.

Civil unrest and political tension

A second round of presidential elections are scheduled for 17 June 2018. Demonstrations, protests, political rallies, election events and other large public gatherings could turn violent, with little or no warning. Protests and demonstrations may become more frequent during election periods.

Localised and country-wide protests and strikes occur from time to time and can turn violent. Ongoing protests by taxi drivers against ride-sharing service 'Uber' have caused disruptions in the capital, Bogota, and other cities. Local transportation services can be affected and protesters or criminal groups may establish roadblocks, particularly in rural areas. Tourists visiting areas affected by strikes and roadblocks have found themselves unable to leave, sometimes for days or weeks. Advice on current road closures can be obtained from the Colombian Highway Police information line on #767.

Peace process

Following decades of armed conflict, the government and the Revolutionary Armed Forces of Colombia (FARC), struck a peace agreement in late 2016. The peace agreement is being implemented across Colombia but some FARC elements have not signed on.

Negotiations toward a peace agreement continue between the government of Colombia and rebel groups other than FARC. Some small factions may attempt to disrupt the peace process with targeted attacks on government buildings and security forces throughout Colombia. There may be regions where the security situation could deteriorate rapidly. 

Border with Venezuela

The Venezuelan Government has periodically closed its land border with Colombia for extended periods due to security and smuggling concerns. Tensions are elevated. Ongoing political tensions with neighbouring countries mean border closures can occur at short notice.

  • Avoid all demonstrations, protests, political activity and large public gatherings.
  • If you are in an area where a protest or similar is occurring, leave if it is safe to do so.
  • Monitor the media and other sources for news of planned or possible unrest. Avoid affected areas.
  • Follow the instructions of local authorities.
  • Don't attempt to cross the Venezuela-Colombia border by land, even if it's open.

Local travel

Tours and adventure activities

The safety standards you might expect of transport and tour operators are not always met, including for adventure activities such as diving. Recommended safety precautions and maintenance standards may not be followed. Safety equipment such as lifejackets and seatbelts may not be provided.

If you plan to travel to participate in adventure activities:

  • first talk to your travel insurer to check if the activity is covered by your insurance policy
  • check operators' credentials and safety equipment before booking
  • don't be afraid to ask about or insist on minimal safety requirements
  • always use available safety equipment, even if others don't
  • if appropriate safety equipment is not available, use another provider.

Road travel

You are three times more likely to be killed in a motor vehicle accident in Colombia than in Australia. Hazards include poorly maintained roads and vehicles, aggressive driving practices and inadequate road lighting.

Armed robbery, kidnapping, other violence and unexploded ordnances are also risks when you travel by road, particularly in rural areas. Not all areas with landmines are marked.

Illegal armed groups set up roadblocks, including on routes to rural tourist destinations such as Ciudad Perdida (The Lost City) and inland of Parque Nacional Tayrona.

Many parts of Colombia experience heavy rainfall. Landslides and flooding are common and may affect travel to some parts of the country. Roadblocks on major transit routes can also cause significant travel disruptions. Within Colombia, you can get advice on current road closures from the Colombian Highway Information line on #767.

  • Check you have adequate insurance cover before driving.
  • Familiarise yourself with local traffic laws and practices before driving.
  • Drive defensively
  • Avoid road travel in rural areas. Fly between cities instead.
  • Avoid travelling at night.
  • Do not stray from well-travelled roads.
  • If you travel to Parque Nacional Tayrona, don't venture inland. Stick to beach areas and resorts known to be safe. 
  • Seek local advice and monitor local media for information on your proposed route before you travel.

Driver's licence

You can drive in Colombia with a valid Australian driver's licence and an International Driving Permit (IDP). You must obtain your IDP before departing Australia.

Motorcycles

Check with your travel insurer whether your policy covers you when using a motorcycle, quad bike or similar vehicle. Your policy may not cover you for accidents that occur while using these vehicles. Wear, and ensure your passenger wears, a correctly fastened and approved helmet.

Taxis

Taxis are frequent targets for criminals. There have been reports of robbery, express kidnapping and extortion of taxi passengers.

Booking taxis by telephone, through hotels or authorised taxi centres can reduce risks.

  • Consider booking a vehicle or limousine from a reputable provider for all ground movements.
  • Don't hail taxis in the street. 
  • Don't get into a taxi if it is already occupied by anyone but the driver.

Public transport

Public transport is not always safe.

Buses are frequently targeted by criminals. Many Australians have been robbed when criminals acting as staff from the bus companies led them to place their personal belongings in the overhead bins. As soon as they got distracted, the criminals stole their belongings.

  • Consider booking a vehicle from a reputable provider for all ground movements.
  • Only use reputable companies when travelling by bus.
  • Remain alert at all times.
  • Don't use overhead luggage compartments.
  • Don't leave your belongings unattended.

Boat travel

A number of international cruise liners visit Chile. More information: Going on a cruise?

Travel on river craft is dangerous as they can be overloaded and lack necessary lifesaving equipment. Always wear a life jacket, even if others don't.

Air travel

The Australian Government does not provide information on the safety of individual commercial airlines or flight paths. See the Aviation Safety Network website for information on aviation safety in Colombia.

More information: Air travel

Laws

You're subject to all local laws and penalties, including those that appear harsh by Australian standards. Research local laws before travelling, especially for an extended stay.

If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter. But we can't get you out of trouble or out of jail.

Drug laws

Penalties for possession, use, or trafficking in illegal drugs in Colombia are severe and include lengthy imprisonment in local jails. More information: Drugs

Other laws

Photography of military establishments and strategic sites is prohibited.

Australian laws

Some Australian criminal laws apply overseas. If you commit these offences, you may be prosecuted in Australia. Laws include those relating to:

  • bribery of foreign public officials
  • child pornography
  • child sex tourism
  • female genital mutilation
  • forced marriage
  • money laundering
  • terrorism.

More information: Staying within the law

Dual nationals

The Colombian Government expects Colombian citizens, including dual nationals, to enter and exit Colombia on a Colombian passport or other valid Colombian travel document. You could face delays at immigration if you're a dual national but you don't have a Colombian travel document.

If you're a dual national male aged 18 years or older, you may be required to complete national service obligations if you visit Colombia.

More information: Dual nationals

Health

Take out comprehensive travel insurance before you depart to cover overseas medical costs, including medical evacuation. Make sure your policy includes adequate coverage for any pre-existing conditions.

Remember, regardless of how healthy and fit you are, if you can't afford travel insurance, you can't afford to travel. The Australian Government will not pay for your medical expenses overseas or medical evacuation costs. This can be very expensive and cost you many thousands of dollars upfront.

Confirm:

  • what circumstances and activities are and are not covered under your policy
  • that you are covered for the whole time you will be away.

More information: Travel insurance

Physical and mental health

Consider your physical and mental health before travelling, especially if you have an existing medical condition.

  • At least eight weeks before you depart, see your doctor or travel clinic for a basic health check-up, and to discuss your travel plans and implications for your health.
  • Get vaccinated before you travel.

More information:

Medication

Not all medications available over the counter or by prescription in Australia are available in other countries. Some may be considered illegal or a controlled substance, even if prescribed by an Australian doctor.

Before you leave Australia, check if your medication is legal in each country you're travelling to and find out if any quantity restrictions or certification requirements apply. Consult your doctor about alternatives well in advance of travel

Take enough legal prescription medicine with you to last for the duration of your stay so you remain in good health. Carry copies of your prescription and a dated letter from your doctor stating what the medicine is, how much you'll take and that it's for personal use only.

More information: Prescription medicines

Health risks

Yellow fever and other mosquito-borne diseases

Yellow fever is endemic in Colombia. Yellow fever is a potentially fatal viral disease transmitted by mosquitoes, which is preventable by vaccination.

There is widespread transmission of Zika virus in Colombia. The Australian Department of Health advises pregnant women to discuss any travel plans with their doctor and defer non-essential travel to affected areas. Further advice for both females and males is available from the Department of Health.

Malaria is a risk in all areas below 800 m but is not a risk in Bogotá. Other insect-borne diseases (including dengue fever, Chagas' disease and leishmaniasis) are also a risk to travellers.

Protect yourself against mosquito-borne diseases:

  • get vaccinated against yellow fever before you travel
  • consider taking malaria prevention medication
  • ensure your accommodation is insect proof
  • take measures to avoid insect bites, including using insect repellent and wearing long, loose fitting, light coloured clothing
  • seek medical advice if you have a fever, muscle pain, rash or severe headache

More information:

Altitude sickness

Many areas of Colombia are above 2500m, including Bogotá (2640m). Travellers who ascend to altitudes greater than 2500m, particularly if the ascent is rapid, or who at higher altitudes make further rapid ascents, are at risk of developing altitude sickness. Altitude sickness can be life threatening and can affect anyone, even the physically fit. Those more at risk include people who have had altitude sickness before, who exercise or drink alcohol before adjusting (acclimatising) to the altitude, or who have health problems that affect breathing. If you plan to travel to high altitude areas, see your doctor prior to travel and get advice specific to you and your situation.

HIV/AIDS

HIV/AIDS is widespread. Exercise appropriate precautions if engaging in activities that expose you to risk of infection.

Other infectious diseases

Water-borne, food-borne and other infectious diseases (including tuberculosis, typhoid, hepatitis and rabies) are widespread with more serious outbreaks occurring from time to time.

  • Use good hygiene practices including frequent handwashing.
  • Boil all drinking water or drink bottled water in rural areas.
  • Avoid ice cubes in rural areas.
  • Avoid raw and undercooked food.
  • Seek medical advice if you have a fever or are suffering diarrhoea.

Medical facilities

The standard of medical facilities provided by private hospitals in Bogotá and other major cities is reasonable. Outside of major cities, however, facilities can be very limited.

Treatment at private clinics and hospitals is expensive. Doctors and hospitals expect cash payment or confirmation of travel insurance prior to providing medical services, including for emergency care.

Colombia has three hyperbaric chambers, found in Cali (Camaras Hiperbaricas Leader Life), Palmira (Centro Medico San Agustin) and Bogotá (Vide Plena – Instituto Medico De Terapia Ceular Suiza).

If you become seriously ill or injured, you'll need to be evacuated to a destination with appropriate facilities, usually in the United States. Medical evacuations can be very expensive.

Natural disasters

Colombia is subject to earthquakes. There are also a number of active volcanos in Colombia. Hikers and trekkers should seek current advice on recent volcanic activity from local authorities.

All oceanic regions of the world can experience tsunamis, but in the Indian and Pacific Oceans, there is a more frequent occurrence of large, destructive tsunamis because of the many large earthquakes along major tectonic plate boundaries and ocean trenches.​

Many parts of Colombia experience heavy rainfall. Landslides, mudslides and flooding are common and may affect travel to some parts of the country. Monitor local media for the latest information and seek local advice before entering affected areas.

Coastal areas of Colombia are subject to hurricanes. In the event of an approaching hurricane, you should identify a local shelter.  Follow the instructions of local authorities and monitor the media for the latest developments.

Flights in and out of affected areas could be delayed or suspended and available flights may quickly become full. Hurricanes can also affect access to sea ports in the region. In some areas, adequate shelter from a severe hurricane may not be available to all who have chosen to stay.

  • Familiarise yourself with your hotel or cruise ship evacuation plans.
  • Carry your travel documents at all times (i.e. passport, photo identification) or secure them in a safe, waterproof location.
  • Contact friends and family in Australia with updates about your welfare and whereabouts.

More information:

If a natural disaster occurs, follow the advice of local authorities.

In the event of any severe weather or natural disasters, monitor the media and follow the advice of local authorities.

Where to get help

Depending on what you need, your best option may be to contact your family, friends, airline, travel agent, tour operator, employer or travel insurance provider in the first instance. Your travel insurer should have a 24-hour emergency number.

Emergencies

  • Fire: phone 123
  • Medical emergency: phone 123 or go to the nearest hospital
  • Crime: phone 112 or visit the nearest police station

Always get a police report when reporting a crime.

Tourism services and products

For complaints relating to tourism services or products, contact your service provider directly.

Australian Government

Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.

For consular assistance, contact the Australian Consulate-General in Bogotá. Visiting the Consulate-General is by appointment only.

Australian Consulate-General, Bogotá

Edificio Tierra Firme
Avenida Carrera 9 No. 115-06
Oficina 2003
Bogotá, Colombia
Email: consular.bogota@austrade.gov.au
Telephone: +57 1 657 7800

Check the Embassy website for information about opening hours and temporary closures that may affect service provision.

If you're unable to contact the Consulate-General in a consular emergency, contact the 24-hour Consular Emergency Centre on +61 2 6261 3305, or 1300 555 135 within Australia.

Additional information

Additional resources